Job responsibilities
Job Summary
To process
all relevant prescriptions as authorised by GPs and prescribing nurses where
appropriate in accordance with the principles of good practice.
Job
responsibilities
To
comply with all guidance and training in relation to the role.
To
submit any coursework in timely manner meeting the requirements of the provided
training course.
To
ensure that all medicines and appliances dispensed are checked against the
prescription and whenever there is doubt about the appropriateness of the item,
or about the dose or labelling instructions to check with the authorising
clinician.
To
collect all due prescription charges and ensure that the patient declaration on
the reverse of the FP10 is duly filled in and signed by the patient.
To
ensure that all monies received or handled on behalf of the practice are
appropriately stored and banked and a record kept of all financial
transactions.
To
endorse all prescription forms as appropriate, collate and forward the forms in
a secure manner to the PPA for processing and reimbursement. The forms should
be bundled in accordance with current PPA guidelines and include any necessary
accompanying paperwork such as the FP34D and invoices as required by the PPA.
To
promptly forward all invoices and dispensary related correspondence to the
practice manager or dispensary manager according to practice policy.
To
notify the authorising doctor of any FP10 returns/feedback from the PPA so that
any appropriate remedial action may be taken.
To
operate efficient stock control appropriate to the needs of the practice with
the objective of ensuring continuity of supply for patients and minimising
wastage through out-of-date stock.
To
ensure that drugs are stored in an appropriate manner in accordance with the
accompanying instructions.
To
ensure shelves and all work surfaces are regularly cleaned to maintain a high
level of hygiene within the dispensary and that all dispensary equipment is
kept clean and kept in good working order.
To
take prompt action in response to any drug alert bulletins that may be received
from time to time.
To
ensure that refrigerated items are stored at the appropriate temperature and to
maintain a temperature control record/logbook.
To
maintain full and accurate records of all dispensing transactions incorporating
the use of computers when available and appropriate.
To
undertake any necessary work as may be required and appropriate to maintain a
high standard and efficient dispensing service.
Confidentiality
In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect
their privacy and act appropriately.
In
the performance of the duties outlined in this Job Description, the post-holder
may have access to confidential information relating to patients and their
carers, practice staff and other healthcare workers. They may also have access
to information relating to the practice as a business organisation. All such
information from any source is to be regarded as strictly confidential.
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health
and Safety
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the practice Health & Safety
Policy, to include:
Using
personal security systems within the workplace according to practice
guidelines.
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks.
Making
effective use of training to update knowledge and skills.
Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards.
Reporting
potential risks identified.
Equality
and Diversity
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
Acting
in a way that recognizes the importance of peoples rights, interpreting them in
a way that is consistent with practice procedures and policies, and current
legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional
Development
The
post-holder will participate in any training programme implemented by the
Practice as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development.
Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work.
Quality
The
post-holder will strive to maintain quality within the Practice, and will:
Alert
other team members to issues of quality and risk.
Assess
own performance and take accountability for own actions, either directly or
under supervision.
Contribute
to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance.
Work
effectively with individuals in other agencies to meet patients needs.
Effectively
manage own time, workload and resources.
Communication
The
post-holder should recognise the importance of effective communication within
the team and will strive to:
Communicate
effectively with other team members
Communicate
effectively with patients and carers
Recognise
peoples needs for alternative methods of communication and respond
accordingly.
Contribution
to the Implementation of Services
The
post-holder will:
Apply
practice policies, standards and guidance.
Discuss
with other members of the team how the policies, standards and guidelines will
affect own work.
Participate
in audit where appropriate.
