Job summary
We are looking for a hard working and patient focused Secretary to join our friendly practice family.
Candidates must be able to work in a highly demanding fast paced environment and work well under pressure.
This position would especially suit an applicant with previous experience in a primary care setting with an interest in maintaining excellent patient relationships.
Main duties of the job
Being a Medical Secretary involves providing secretarial support to the Doctors and clinical team. Providing efficient, high quality secretarial, administrative and support services to the team.
The aim of the role is to support and navigate patients to the most appropriate care for their needs including typing of referrals, arranging hospital appointments
Candidates must have excellent communication and computer literacy skills are essential.
About us
Well organised GMS Practice, rated good in CQC
inspection , located in Hucknall providing high quality & innovative care
6 GP partners, 6 Practice Nurses, 4 HCAs & 24
Admin Staff
GP Registrar & F2 training practice
16000 List size
SystmOne
We offer:
- Competitive rates of pay
- Access to the NHS pension scheme - employer contribution of 14.38%
- Competitive annual leave allowance
- High quality training
- Continued Professional Development opportunities
- A supportive team
- Experienced support staff
- The opportunity to be involved in practice development
Previous applicants are asked not reapply.
If you require any additional information, please
contact Joanne Hicken, Practice Manager or Maria Jenkins, Office Manager on
0115 9633676 or at joanne.hicken@nhs.net
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes etc. in an accurate and quality manner.
- To initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Manage the practice emails on a daily basis
- To act as minute taker at meetings when required and to ensure that appropriate administrative follow-up action is taken to avoid delay in ensuring patients receive treatment/medication/changes in medication as quickly as possible.
- Accurate and exact typing of referrals using Lexacom including the checking of all patients, correct name, age and address, ensuring that any urgent/2ww referrals are given priority
- Submitting referrals using the Choose & Book system including 2ww referrals and booking appointments where possible.
- Actioning all tasks sent by clinicians and colleagues in a timely manner.
- Emailing of urgent letters and referrals as required
- Arranging hospital appointments and providing private referral letters as appropriate
- Copying and collating all relevant attachments to referrals e.g., printouts, results.
- Have the ability to manage an ever-changing fast paced workload.
- To work flexibly to provide efficient, high-quality secretarial, administrative and support services to their team as required and to maintain office cover.
- Undertake any other additional duties appropriate to the post as requested by the Partners and Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes etc. in an accurate and quality manner.
- To initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Manage the practice emails on a daily basis
- To act as minute taker at meetings when required and to ensure that appropriate administrative follow-up action is taken to avoid delay in ensuring patients receive treatment/medication/changes in medication as quickly as possible.
- Accurate and exact typing of referrals using Lexacom including the checking of all patients, correct name, age and address, ensuring that any urgent/2ww referrals are given priority
- Submitting referrals using the Choose & Book system including 2ww referrals and booking appointments where possible.
- Actioning all tasks sent by clinicians and colleagues in a timely manner.
- Emailing of urgent letters and referrals as required
- Arranging hospital appointments and providing private referral letters as appropriate
- Copying and collating all relevant attachments to referrals e.g., printouts, results.
- Have the ability to manage an ever-changing fast paced workload.
- To work flexibly to provide efficient, high-quality secretarial, administrative and support services to their team as required and to maintain office cover.
- Undertake any other additional duties appropriate to the post as requested by the Partners and Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
Person Specification
Qualifications
Essential
- GCSE Grade A to C in English & Maths, or equivalent
- Previous medical secretarial experience
- Excellent communication skills
- Computer Literacy
Desirable
- Previous GP medical secretary experience is desirable
Person Specification
Qualifications
Essential
- GCSE Grade A to C in English & Maths, or equivalent
- Previous medical secretarial experience
- Excellent communication skills
- Computer Literacy
Desirable
- Previous GP medical secretary experience is desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
