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Mendlesham Health Centre

Dispensary Manager

Information:

This job is now closed

Job summary

We are looking for an experienced, enthusiastic fulltime Primary Care Dispensary Manager with an excellent working knowledge of SystmOne to join our friendly team at Mendlesham Medical Group.

Our traditional rural Dispensing Practice cares for over 7600 patients between two sites situated 4 miles apart both offering free parking.

The post holder will manage the day to day management of the Dispensary.

They will carry out duties in accordance with practice policies and procedures. The post holder is primarily responsible for the organisation of workload and supervision of all staff in the Dispensary.

Main duties of the job

    • To lead, manage and develop the pharmacy team
    • To support the achievement of the practice business goals and objectives
    • Maintain high dispensary housekeeping standards.
    • To Lead by example

    About us

    The Practice has 3 Partners, 3 Salaried GPs and 2 Advanced Clinical Practitioner as well as fantastic nursing, dispensing and admin teams.

    Were on a journey of reshaping our care delivery therefore encourage you to contact us to arrange an informal visit to see for yourself or talk to us directly and contribute to our future development.

    Details

    Date posted

    03 July 2023

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    A1628-23-0000

    Job locations

    Chapel Road

    Mendlesham

    Stowmarket

    Suffolk

    IP14 5SQ


    Manor Farm Surgery

    Church Road

    Bacton

    Stowmarket

    Suffolk

    IP14 4LJ


    Job description

    Job responsibilities

    To provide administrative support to the Practice and Practice Manager whilst ensuring administrative systems are continually reviewed and updated. To co-ordinate and participate in dispensing duties ensuring dispensary staff are supported and all patients and visitors are treated, by all, in a professional and pleasant manner.

    See attached full job description

    Job description

    Job responsibilities

    To provide administrative support to the Practice and Practice Manager whilst ensuring administrative systems are continually reviewed and updated. To co-ordinate and participate in dispensing duties ensuring dispensary staff are supported and all patients and visitors are treated, by all, in a professional and pleasant manner.

    See attached full job description

    Person Specification

    Qualifications

    Essential

    • Good standard of education with excellent literacy and
    • numeracy skills
    • NVQ level 2 Dispensing qualification

    Desirable

    • Educated to degree level in healthcare or business
    • NVQ level 3 Dispensing qualification
    • Leadership and / or Management Qualification

    Experience

    Essential

    • Experience of working with the general public
    • Experience of working in a health care setting
    • Experience of workforce planning, forecasting and development
    • NHS / Primary Care General Practice experience
    • Relevant health and safety experience
    • Experience of chairing meetings, producing agendas and minutes

    Desirable

    • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
    • Experience of successfully developing and implementing projects

    Knowledge and Skills

    Essential

    • Excellent communication skills (written, oral and presenting)
    • Strategic thinker and negotiator
    • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
    • Systmone user skills
    • Effective time management (Planning & Organising)
    • Ability to network and build relationships
    • Proven problem solving & analytical skills
    • Ability to develop, implement and embed policy and procedure
    • Flexible and cooperative
    • High levels of integrity and loyalty
    • Confident, assertive and resilient
    • Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
    • Ability to drive and deliver change effectively
    • Forward thinker with a solutions focused approach
    • Polite and confident
    • Motivated and proactive
    • Flexibility to work outside of core office hours
    • Maintains confidentiality at all times
    Person Specification

    Qualifications

    Essential

    • Good standard of education with excellent literacy and
    • numeracy skills
    • NVQ level 2 Dispensing qualification

    Desirable

    • Educated to degree level in healthcare or business
    • NVQ level 3 Dispensing qualification
    • Leadership and / or Management Qualification

    Experience

    Essential

    • Experience of working with the general public
    • Experience of working in a health care setting
    • Experience of workforce planning, forecasting and development
    • NHS / Primary Care General Practice experience
    • Relevant health and safety experience
    • Experience of chairing meetings, producing agendas and minutes

    Desirable

    • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
    • Experience of successfully developing and implementing projects

    Knowledge and Skills

    Essential

    • Excellent communication skills (written, oral and presenting)
    • Strategic thinker and negotiator
    • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
    • Systmone user skills
    • Effective time management (Planning & Organising)
    • Ability to network and build relationships
    • Proven problem solving & analytical skills
    • Ability to develop, implement and embed policy and procedure
    • Flexible and cooperative
    • High levels of integrity and loyalty
    • Confident, assertive and resilient
    • Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
    • Ability to drive and deliver change effectively
    • Forward thinker with a solutions focused approach
    • Polite and confident
    • Motivated and proactive
    • Flexibility to work outside of core office hours
    • Maintains confidentiality at all times

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mendlesham Health Centre

    Address

    Chapel Road

    Mendlesham

    Stowmarket

    Suffolk

    IP14 5SQ


    Employer's website

    https://www.mendleshamhealthcentre.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mendlesham Health Centre

    Address

    Chapel Road

    Mendlesham

    Stowmarket

    Suffolk

    IP14 5SQ


    Employer's website

    https://www.mendleshamhealthcentre.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Practice Manager

    Mrs L Cooper

    liz.cooper6@nhs.net

    Details

    Date posted

    03 July 2023

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    A1628-23-0000

    Job locations

    Chapel Road

    Mendlesham

    Stowmarket

    Suffolk

    IP14 5SQ


    Manor Farm Surgery

    Church Road

    Bacton

    Stowmarket

    Suffolk

    IP14 4LJ


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    Mendlesham Health Centre's privacy notice (opens in a new tab)