Job responsibilities
Staithe
Surgery
Job
Description
Post:
Dispenser
Hourly Rate:
£12.86
Location:
Staithe
Surgery, Lower Staithe Road, Stalham Norfolk
Line Manager:
Senior
Dispensers
Responsible to:
Business
Manager
Accountable to: The Partners
This
job description outlines the role of the dispenser together with the duties
required of this position. Dispensers
will have regular contact with patients and are required to be professional,
courteous and understanding to their needs.
Excellent communication skills are essential as liaising effectively
with other health professionals and colleagues is a major part of this role.
Duties:
1.
Dispensing Requirements
Dispense acute prescriptions to patients.
Dispense repeat prescriptions to patients.
Dispense drugs to patients with instructions on
how to take the medication.
Check and pack ready for collection by patients
or their representatives.
Prepare orders for machine collection and be
competent in loading the dispensing machine and entering data on to the
software.
Where a drug requested is not shown as a repeat
prescription liaise with a doctor.
Deal with patient queries and refer to a doctor
where necessary.
Record and dispense private prescriptions as
required.
Record and account for dispensary income,
including cash and prescriptions. Administer float and prepare cash for
banking.
Send off monthly scripts to the Prescriptions
Pricing Authority according to dispensary protocol.
Ensure that drugs, including controlled drugs
and refrigerated items are stored according to protocol.
To endorse prescription forms as appropriate.
Carry out appropriate administration of
paperwork in line with dispensary protocols.
To help provide cover for staff absence
including clerk role if required.
2.
Computer Records
Accurately
update computer records (SystmOne) with appropriate dispensing information.
3.
Stock Control
Order a daily delivery of drugs from wholesaler
via computer, keeping stock to an agreed level.
Check drug order when received and put new stock on shelves with recent
delivery at the back.
Be aware of expiry dates and keep record of
those close to expiry, particularly in the controlled drug cupboard.
Be proactive in regularly checking dates and
rotating stock to minimise wastage.
Keep a record of all controlled drugs received
and dispensed, maintaining the locked cupboard as required by law.
Liaise with practice nurses over treatment room
stock control, vaccines and dressings etc, ordering these as needed.
Dispose of drugs, out of date or returned by
patients as required.
4.
Keep the dispensary clean and tidy.
5.
Undertake training as required.
6.
Any other duties which may from time to time be
delegated.
Confidentiality:
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately.
In the performance of the duties outlined
in this Job Description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and
other healthcare workers. They may
also have access to information relating to the practice as a business
organisation. All such information from any source is to be regarded
as strictly confidential.
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the practice may only be divulged to
authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive
data.
Health & Safety:
The post-holder will
assist in promoting and maintaining their own and others health, safety and
security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the
workplace according to practice guidelines
Identifying the risks involved in work
activities and undertaking such activities in a way that manages those
risks
Making effective use of training to update
knowledge and skills
Using appropriate infection control
procedures, maintaining work areas in a tidy and safe way and free from
hazards
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and
rights of patients, carers and colleagues, to include:
Acting
in a way that recognizes the importance of peoples rights, interpreting
them in a way that is consistent with practice procedures and policies,
and current legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner which is welcoming to and of the individual, is non-judgmental
and respects their circumstances, feelings priorities and rights.
Personal/Professional
Development:
The
post-holder will participate in any training programmes implemented by the
practice as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking
responsibility for maintaining a record of own personal and/or
professional development.
Quality:
The
post-holder will strive to maintain quality within the practice, and will:
Alert
other team members to issues of quality and risk.
Assess
own performance and take accountability for own actions, either directly
or under supervision.
Contribute
to the effectiveness of the team by reflecting on own and team activities
and making suggestions on ways to improve and enhance the teams
performance.
Work
effectively with individuals in other agencies to meet patient need.
Effectively
manage own time, workload and resources.
This
job description is neither exhaustive or exclusive and will be reviewed
periodically in conjunction with the post holder. The post holder is required to carry out any
duties that may be reasonably requested by the Partners or the Business
Manager.