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Medical Receptionist

Lache Health Centre

Information:

This job is now closed

Job summary

MEDICAL RECEPTIONIST

to join our friendly and hard-working team at Lache Health Centre, Hawthorn Road, Chester.

Main duties of the job

We are seeking a multi-tasker, fast learner and team player. You must be organised with a pleasant telephone manner, be friendly but assertive and work well under pressure. The role includes general reception duties, call handling and medical record management. IT, keyboard skills, data entry skills plus knowledge of the clinical system EMIS Web is essential. You will be part of the prescription team and is a support role for the clinical team and will involve preparing repeat prescription for the patients.

About us

We are a 3 partner GP practice situated on the outskirts of Chester City and south of the river.

We have an experienced team of general practice staff across all disciplines.

Date posted

28 January 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1609-25-0000

Job locations

Hawthorn Road

Chester

CH4 8HX


Hawthorn Road

Chester

CH4 8HX


Job description

Job responsibilities

Job Title: Medical Receptionist

Main purpose of the post: Part of a team responsible for the reception/administration in a 3 GP partner practice.

Responsible to: Assistant Practice Manager

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Support clinical team with preparing repeat prescriptions - experience required

Undertake a variety of administrative duties to assist in the smooth running of the practice

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Regular staff meetings are held and in-service training will be given.

Job description

Job responsibilities

Job Title: Medical Receptionist

Main purpose of the post: Part of a team responsible for the reception/administration in a 3 GP partner practice.

Responsible to: Assistant Practice Manager

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Support clinical team with preparing repeat prescriptions - experience required

Undertake a variety of administrative duties to assist in the smooth running of the practice

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Regular staff meetings are held and in-service training will be given.

Person Specification

Qualifications

Essential

  • Educated to GCSE level.
  • Maths and English required.

Desirable

  • Time served as a medical receptionist is desirable.

Experience

Essential

  • Previous experience of dealing with the general public is desirable.
  • Time served as a medical receptionist is desirable.

Desirable

  • Primary Care experience

Experience

Essential

  • Previous experience of dealing with the general public is desirable.
  • Time served as a medical receptionist is desirable.

Desirable

  • Primary Care experience
Person Specification

Qualifications

Essential

  • Educated to GCSE level.
  • Maths and English required.

Desirable

  • Time served as a medical receptionist is desirable.

Experience

Essential

  • Previous experience of dealing with the general public is desirable.
  • Time served as a medical receptionist is desirable.

Desirable

  • Primary Care experience

Experience

Essential

  • Previous experience of dealing with the general public is desirable.
  • Time served as a medical receptionist is desirable.

Desirable

  • Primary Care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lache Health Centre

Address

Hawthorn Road

Chester

CH4 8HX


Employer's website

https://www.lachehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lache Health Centre

Address

Hawthorn Road

Chester

CH4 8HX


Employer's website

https://www.lachehealth.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Lena Sperber

lena.sperber@nhs.net

01244671991

Date posted

28 January 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1609-25-0000

Job locations

Hawthorn Road

Chester

CH4 8HX


Hawthorn Road

Chester

CH4 8HX


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