Receptionist

Job description

Job responsibilities

Successful candidates will be part of a motivated team, working closely with a range of healthcare professionals, making sure we always deliver the best possible care and experience for our patients.

Candidates will need to be comfortable with a flexible approach to tasks and be proactive in solving problems. They must be able to engage positively with patients and colleagues. Candidates will also be supported to use the latest technology.

To be considered for this exciting role:

Reception or customer care experience is essential

The person must be an excellent communicator both spoken and written

Must have PC skills will be able to use basic Word, Excel and e-mail

Must be able to work within processes/procedures

Work effectively with colleagues as part of a team.

A willingness to learn and progress with a can do attitude.

The ability to communicate with a wide range of people in a kind, professional and caring way.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience of working in a GP practice
• Experience of working in a team
• Experience of working with telephone-based systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dove Medical Practice

Address

60 Dovedale Road

Erdington

Birmingham

West Midlands

B23 5DD

Employer's website

https://www.dovesurgery.co.uk/ (Opens in a new tab)