Wyvern Health Partnership

GP Practice Receptionist

Information:

This job is now closed

Job summary

Due to promotion Wyvern Health Partnership has a vacancy at Merchiston Surgery for a Receptionist to join our excellent team.

The role will require an ability to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Main duties of the job

The role compromises the following tasks:

- Telephone and front desk appointment bookings

- Prescription handling

- Scanning documentation

- General call handling/administrative duties

About us

Wyvern Health Partnership is a newly formed partnership of five GP practices, formed in 2020 to improve the quality of care for over 50,000 patients across the area.

The partnership incorporates Hawthorn Medical Centre, Lawn Medical Centre, Merchiston Surgery, Old Town Surgery and Priory Road Medical Centre.

The practices came together in response to the increased demand for primary care services in Swindon and the considerable pressure this put on resources, and on staff in particular.

The partnership has 21 partners and a large team of GPs, nurse practitioners, general nurses, health care assistants and support staff, working together and sharing best practice to benefit both our teams & our patients alike.

Details

Date posted

29 December 2023

Pay scheme

Other

Salary

Depending on experience TBC

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1589-23-0012

Job locations

Merchiston Surgery

Highworth Road

Swindon

SN3 4BF


Job description

Job responsibilities

You will undertake general administration duties, assist patients attending the surgery, answer the telephone, book appointments and take messages for the doctors, nurses and attached staff.

The receptionist will also be computer literate and be responsible for entering data onto patients records and liaising with hospitals and other healthcare organisations.

Job description

Job responsibilities

You will undertake general administration duties, assist patients attending the surgery, answer the telephone, book appointments and take messages for the doctors, nurses and attached staff.

The receptionist will also be computer literate and be responsible for entering data onto patients records and liaising with hospitals and other healthcare organisations.

Person Specification

Experience

Desirable

  • Previous experience in a medical environment would be preferable but is not essential.
  • Good IT skills

Qualifications

Desirable

  • GCSE Grade C or equivalent in English and Maths
Person Specification

Experience

Desirable

  • Previous experience in a medical environment would be preferable but is not essential.
  • Good IT skills

Qualifications

Desirable

  • GCSE Grade C or equivalent in English and Maths

Employer details

Employer name

Wyvern Health Partnership

Address

Merchiston Surgery

Highworth Road

Swindon

SN3 4BF


Employer's website

https://www.wyvernhealthpartnership.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wyvern Health Partnership

Address

Merchiston Surgery

Highworth Road

Swindon

SN3 4BF


Employer's website

https://www.wyvernhealthpartnership.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Paula Cooke

Paula.cooke@NHS.Net

01793823307

Details

Date posted

29 December 2023

Pay scheme

Other

Salary

Depending on experience TBC

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1589-23-0012

Job locations

Merchiston Surgery

Highworth Road

Swindon

SN3 4BF


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