Medical Receptionist/Administrator

Job summary

We are seeking an enthusiastic, reliable, flexible and positive individual to join our team of administrators at Stable Fold Surgery. IT skills essential. Experience of working in the NHS and knowledge of TPP Systm One desirable but not essential as training will be provided.

The position is part time 24-28 hours per week. The ability to be fully flexible to cover colleagues holiday/sickness is essential.

You will act as a first point of contact for all patients, relatives, doctors, nurses and healthcare staff. Previous reception experience would be desirable and the ability to work calmly and effectively under pressure. Applicants should have excellent communication skills and a positive can do attitude.

Main duties of the job

Dealing with patients face to face booking appointments

Answering the phone and dealing with the patient queries

Completing repeat prescriptions

Completing daily tasks sent from clinicians

Scanning of hospital letters

Choose and book referrals, including typing the letters dictated by the clinicians.

About us

We are a small friendly training practice and our team consists of 2 GP Partners, 2 salaried GP's 1 ANP, 2 Practice nurses,1 HCA and a supportive admin team.

We perform well both in BQC & Qof

We also have ARRS staff who work for the Westhoughton PCN consisting of MSK, MH Practitioner, Clinical Pharmacists Visiting Paramedics, social prescirbers, GP Assistant and Care Co-ordinator, and Health improvement practioners.