HR and Compliance Manager (30-37.5 hours)

Job description

Job responsibilities

Job Description: HR and Compliance Manager

Location: Henmore Health East Midlands

Reports to: Local Governance Officer (LGO)

Hours: 30 to 37.5 hours per week

Salary: Band 6 (Indicative, subject to experience and local grading)

Based: Role will be HQ based in Ashbourne but require visitation to Henmore sites for engagement and inspection.

Job Purpose

To lead and integrate HR and compliance functions across Henmore Health, aligning with CQC standards and Modern General Practice models. This role aims to reduce reliance on outsourced support by bringing strategic and operational HR expertise in-house.

Key Responsibilities

Human Resources

• Lead recruitment, onboarding, and retention strategies
• Develop HR policies aligned with employment law and NHS best practice
• Manage employee relations, performance, and wellbeing
• Oversee training and development, including statutory/mandatory training
• Maintain HR records and ensure GDPR compliance
• Support succession planning and workforce development
• Identify and address HR factors contributing to compliance issues, including discipline, behaviour, communication, training, and leadership/followship within teams

Compliance and Governance

• Coordinate CQC evidence base and inspection readiness
• Support internal audits, monitor IPC reviews, and safeguarding compliance
• Working with colleagues to maintain governance frameworks, policies, and risk registers
• Support the Quality Team with QOF, IIF, and quality improvement programmes
• Liaise with external regulators and the commissioner and submit compliance documentation
• Deliver in-house training on HR practices, data protection, and customer care
• Collaborate closely with the Local Governance Officer (LGO) and Deputy LGO to ensure compliance of departmental outputs such as policies and SOPs
• Bridge the assurance gap between strategic and operational governance, working alongside the LGO and DLGO to align clinical governance outputs with organisational standards
• Investigate compliance and actively seek assurance across the Group to complete the loop on Policy, Protocol, SOP and Evidence that assures safe and effective practice.

Qualifications and Experience

• Level 7 CIPD qualification (or equivalent)
• Proven HR and compliance experience in healthcare or regulated settings demonstrating transferable skills
• Strong understanding of CQC standards and NHS workforce frameworks
• Excellent communication, leadership, and organisational skills

Reporting Lines

Reports to: Joint Board of Directors

Works closely with: Site Leads, Ops Managers, Clinical Leads, Clinical Directors, Local Governance Officer, Deputy LGO, External Regulators, Corporate Legal

Person Specification

Experience

Essential

• Proven HR and compliance experience in healthcare or regulated settings demonstrating transferable skills
• Strong understanding of CQC standards and NHS workforce frameworks
• Excellent communication, leadership, and organisational skills

Qualifications

Essential

• Level 7 CIPD qualification (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Henmore Health

Address

The Surgery

Clifton Road

Ashbourne

Derbyshire

DE6 1RR

Employer's website

https://www.thesurgeryashbourne.co.uk/ (Opens in a new tab)