Receptionist

Job summary

Kenmore Medical Centre is a large friendly surgery with a registered list of approx 12,300 patients in the centre of Wilmslow.

The Team at Kenmore consists of four partners, eight salaried doctors, a nursing team, HCA team, GP registrars, two nurse practitioners, clinical pharmacists, social prescribers and we have access to a large range of other services within our PCN - CHAW.

The whole team works effectively together to provide an excellent service to our patients.

We are looking for a receptionist to join our friendly team starting as soon as possible.

Wednesday 1.00pm - 8.30pm and Thursday 1.00pm 8.30pm (this includes a 30 minute unpaid break)

Hours: 14 hours per week with potential overtime available to cover annual leave.

Main duties of the job

To provide excellent service to patients. The work is varied and interesting it includes answering the phone, making appointments, welcoming patients and visitors, listening and understanding patient needs, resolving queries and signposting patients to appropriate service or appointment. You need to be well motivated and friendly with good people skills, enjoy working in a busy environment and being part of a team. Be able to communicate clearly and effectively, showing understanding, care and assertiveness when appropriate. You will be capable of developing good administrative and organisational skills and have experience of using computers

About us

Kenmore Medical Centre has been serving the community of Wilmslow for over 60 years and is a long-established training practice. We have an active role in the Primary Care Network and are affiliated with Manchester Medical School for undergraduate education and Health Education England for GP Registrar training.

We use EMIS Web, Docman, AccuRx & Lexicom and engage with an active Patient Participation Group. The Practice is engaged in minor ops, contraceptive, and specialist gynae care. Our Partners are involved in the ICB, the PCN and we have specialist interests in diabetes, Asthma and COPD.