Job summary
An exciting opportunity has arisen for a Medical Receptionist to join our friendly team at Grangewood Surgery. Previous experience in general practice/NHS setting is highly desirable but not essential.
The post holder will be expected to provide an efficient, effective and helpful service to the Practice population.
Through the use of initiative, a flexible approach and working consistently to high standards, you will provide valuable and valued help and support to members of the Primary Health Care Team.
Main duties of the job
Main Duties/Roles
We are seeking a Medical Receptionist to become part of our friendly, dedicated healthcare team on a permanent contract, working 37 hours per week.
The successful candidate should be well organised, have excellent interpersonal skills and have the ability to work well under pressure.
Previous experience of working in a General Practice or NHS environment is highly desirable but not essential. Knowledge of the EMIS Web clinical system is desirable but not essential. Please ensure you read the Job Description and Person Specification for further information.
About us
Grangewood Surgery is situated in Shiney Row (the south end of Washington), near the famous landmark of Penshaw Monument.
There are excellent transport links to Sunderland, Newcastle, and Durham with the A1 a few minutes away. Shiney Row is a large former mining village with a stable community and a significant amount of new housing.
We are a training practice consisting of 5 Partners, and a salaried GP, supported by an experienced nursing team of 1 Practice Nurse, 1 Nurse Practitioner, 1 Nurse Associate, and 1 Health Care Assistant.
We have many years experience in training, development and mentoring within the Practice.
We are high QOF achievers, committed to providing Enhanced Services for approx. 7,200 patients and have an extensive in-house programme of education and development.
We are actively engaged in new innovative ways of delivering care through multidisciplinary working and Primary Care Networks.
Our CQC rating is Good with Outstanding in areas.
Job description
Job responsibilities
Grangewood Surgery
POST
TITLE: Medical Receptionist
HOURS: 37 hours per week
CONTRACT: Permanent.
PURPOSE
OF THE POST:
An exciting opportunity has arisen for a Medical Receptionist to join our friendly team at Grangewood Surgery. Previous experience in general practice/NHS setting is highly desirable but not essential. The post holder will be part of the reception team, providing an efficient, effective and helpful service to the Practice population. Through the use of initiative, a flexible approach and working consistently to high standards, you will provide valuable and valued help and support to members of the Primary Health Care Team.
We are seeking a Medical Receptionist to become part of our friendly, dedicated healthcare team on a permanent contract, working 37 hours per week. The successful candidate should be well organised, have excellent interpersonal skills and have the ability to work well under pressure. Previous experience of working in a General Practice/NHS environment is highly desirable but not essential. Knowledge of the EMIS Web clinical system is desirable but not essential.
RESPONSIBLE TO: The Assistant Practice Manager for day to day supervision and Practice Manager ultimately.
For further details please contact the surgery on 0191 3852898.
Job description
Job responsibilities
Grangewood Surgery
POST
TITLE: Medical Receptionist
HOURS: 37 hours per week
CONTRACT: Permanent.
PURPOSE
OF THE POST:
An exciting opportunity has arisen for a Medical Receptionist to join our friendly team at Grangewood Surgery. Previous experience in general practice/NHS setting is highly desirable but not essential. The post holder will be part of the reception team, providing an efficient, effective and helpful service to the Practice population. Through the use of initiative, a flexible approach and working consistently to high standards, you will provide valuable and valued help and support to members of the Primary Health Care Team.
We are seeking a Medical Receptionist to become part of our friendly, dedicated healthcare team on a permanent contract, working 37 hours per week. The successful candidate should be well organised, have excellent interpersonal skills and have the ability to work well under pressure. Previous experience of working in a General Practice/NHS environment is highly desirable but not essential. Knowledge of the EMIS Web clinical system is desirable but not essential.
RESPONSIBLE TO: The Assistant Practice Manager for day to day supervision and Practice Manager ultimately.
For further details please contact the surgery on 0191 3852898.
Person Specification
Experience
Essential
- Experience of working in an office/reception environment.
- Experience of Microsoft Office.
- Experience of telephone switchboard operation.
- Experience of dealing with the public/patients.
- Excellent keyboard and computer skills.
- Excellent communication skills.
- Advanced numeracy skills.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Pleasant and articulate.
- Flexibility of working hours/able to work at desired times.
- Able to work under pressure.
Desirable
- Experience of working in a GP practice/NHS setting.
- Experience of using the EMIS Web clinical system.
- If car driver - clean licence.
Qualifications
Essential
- GCSE grade 9 - 5 (A to C) in English and Maths
Desirable
- NVQ level 2 Business and Adminstration
- NVQ level 2 in Health and Social Care
- EMIS Web Trained
Person Specification
Experience
Essential
- Experience of working in an office/reception environment.
- Experience of Microsoft Office.
- Experience of telephone switchboard operation.
- Experience of dealing with the public/patients.
- Excellent keyboard and computer skills.
- Excellent communication skills.
- Advanced numeracy skills.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Pleasant and articulate.
- Flexibility of working hours/able to work at desired times.
- Able to work under pressure.
Desirable
- Experience of working in a GP practice/NHS setting.
- Experience of using the EMIS Web clinical system.
- If car driver - clean licence.
Qualifications
Essential
- GCSE grade 9 - 5 (A to C) in English and Maths
Desirable
- NVQ level 2 Business and Adminstration
- NVQ level 2 in Health and Social Care
- EMIS Web Trained
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.