Job summary
The Sides Medical Centre is looking to welcome a Medical Administrator to join our practice team, to cover maternity leave. We are looking for someone to work 37 hours.
Hours of work will be: confirmed at interview.
All our Administration team are trained in aspects of both reception and administration roles, which keeps each day different and engaging. The right candidate will be hard working and organised team players. We are looking for someone who is flexible and eager to learn new skills. Excellent communication skills are essential, and a good understanding of IT is desirable. Experienced candidates in General Practice working are desirable however, full training is provided in-house so inexperienced candidates should not be discouraged.
Main duties of the job
Main duties of the job
Meeting, greeting and directing visitors and patients, booking, changing and cancelling appointments, receiving and making calls to patients, pharmacies, other healthcare professionals and outside agencies, dealing with queries from patients, pharmacies, other healthcare professionals and outside agencies, processing prescription requests, liaising with the in-house pharmacy team and external pharmacies, scanning incoming documents and forwarding to the most appropriate person or team, readcoding and summarising patient records, filing and retrieving paper records, sending and receiving faxes and emails. Log and process as required, chaperoning, copying of patient records for solicitors requests, sending post, opening incoming post, receiving and processing samples from patients, contacting patients to arrange follow ups from incoming letters or test results, as required, typing and sending referrals and dealing with all patient referral related queries
About us
Overview of your organisation
We are a large training practice based in Swinton with a practice list size of 13,500.
We have a practice team of 6 GP partners, 2 Salaried GPs, 4 GP trainees, 1 ANP, 4 practice nurses, 3 HCAs, 1 paramedic, large pharmacy team, administration team of 15 and 2 Managers.
We use EMIS web, Docman and AccuRx as our clinical systems.
Job description
Job responsibilities
The list of duties below is not exhaustive and may be subject to change as deemed necessary
Meeting, greeting and directing visitors
Greeting patients
Booking, changing and cancelling appointments
Receiving and making calls to patients, pharmacies, other healthcare professionals and outside agencies
Dealing with queries from patients, pharmacies, other healthcare professionals and outside agencies
Processing prescription requests
Liaising with the in-house pharmacy team and external pharmacies
Scanning incoming documents and forwarding to the most appropriate person or team
Readcoding and summarising patient records
Filing and retrieving paper records
Sending and receiving faxes and emails. Log and process as required
Chaperoning
Copying of patient records for solicitors requests
Franking and sending post
Opening incoming post
Receiving and processing samples from patients
Contacting patients to arrange follow ups from incoming letters or test results, as required
Typing and sending referrals
Dealing with all patient referral related queries
Job description
Job responsibilities
The list of duties below is not exhaustive and may be subject to change as deemed necessary
Meeting, greeting and directing visitors
Greeting patients
Booking, changing and cancelling appointments
Receiving and making calls to patients, pharmacies, other healthcare professionals and outside agencies
Dealing with queries from patients, pharmacies, other healthcare professionals and outside agencies
Processing prescription requests
Liaising with the in-house pharmacy team and external pharmacies
Scanning incoming documents and forwarding to the most appropriate person or team
Readcoding and summarising patient records
Filing and retrieving paper records
Sending and receiving faxes and emails. Log and process as required
Chaperoning
Copying of patient records for solicitors requests
Franking and sending post
Opening incoming post
Receiving and processing samples from patients
Contacting patients to arrange follow ups from incoming letters or test results, as required
Typing and sending referrals
Dealing with all patient referral related queries
Person Specification
Experience
Essential
Desirable
- Experience of working in General Practice, although full training will be provided.
Skills and knowledge
Essential
- The right candidate will be hard working and organised team players. We are looking for someone who is flexible and eager to learn new skills. Excellent communication skills are essential, and a good understanding of IT is desirable. Experienced candidates in General Practice working are desirable however, full training is provided in-house so inexperienced candidates should not be discouraged.
Desirable
- Good IT skills. Good communication. Ability to work as part of a team or as an individual. Knowledge of EMIS web and Docman.
Qualifications
Essential
Desirable
- Experience of working in General Practice, although full training will be provided. Good IT skills and good communication. Ability to work as part of a team or as an individual. Knowledge of EMIS web and Docman.
Person Specification
Experience
Essential
Desirable
- Experience of working in General Practice, although full training will be provided.
Skills and knowledge
Essential
- The right candidate will be hard working and organised team players. We are looking for someone who is flexible and eager to learn new skills. Excellent communication skills are essential, and a good understanding of IT is desirable. Experienced candidates in General Practice working are desirable however, full training is provided in-house so inexperienced candidates should not be discouraged.
Desirable
- Good IT skills. Good communication. Ability to work as part of a team or as an individual. Knowledge of EMIS web and Docman.
Qualifications
Essential
Desirable
- Experience of working in General Practice, although full training will be provided. Good IT skills and good communication. Ability to work as part of a team or as an individual. Knowledge of EMIS web and Docman.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.