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Blackburn Road Medical Centre

Administrator

Information:

This job is now closed

Job summary

PriDerm Community Dermatology Service are looking to recruit an experienced administrator to work within their admin team, part time.

Working in a friendly environment, the role will play an integral part of the admin team. This is a non NHS Pension role.

The ideal candidate would be available 37.5 hour per week.

PriDerm works across 3 sites. Birkenshaw Health Centre, Blackburn Road Medical Centre and Broughton House Surgery. You would be expected to work across all three sites.

A driving license with business insurance is required

Pension: Worker Pensions Trust

Main duties of the job

The main tasks will be to respond to telephone calls in a timely, professional and helpful manner, to take messages with accuracy and obtaining sufficient patient details. Your responsibilities will be to ensure that all patients booked into clinics have their appointment and intention to attend confirmed in a timely fashion this also includes patients being booked into cancellation slots at short notice as required.

Please also see job description

About us

PriDerm Community Dermatology Service, provide Dermatology care to the local community in North Kirklees.

Details

Date posted

02 May 2024

Pay scheme

Other

Salary

£11.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1533-24-0007

Job locations

Birkenshaw Health Centre

Town Street

Birkenshaw

Bradford

West Yorkshire

BD112HX


Job description

Job responsibilities

Ensure an effective and efficient telephone service is provided to patients and any other parties who contact the service. Respond to telephone calls in a timely, professional and helpful manner. Take message ensuing accuracy of details prompt and appropriately. Obtain sufficient patient details including a name, reference and contact telephone number for all callers.

Deal with all general enquiries, explain procedures and make new and followup appointments.

Using your own judgement and communication skills, ensure that patients with no prior appointment but who need an urgent consultation are seen in a logical and non-disruptive manner.

Explain PriDerm service arrangement and formal requirements to new patients and ensure procedures are completed.

Help to ensure all patients booked into clinics have their appointment and intention to attend confirmed in a timely fashion. Ensure patients are booked into cancellation slots at short notice as required.

Ensure correspondence, reports, reports etc. Are filled promptly and in the correct records, ensuring that all recent correspondence is available when patients attend their consultation.

Scanning and filling

Updating medical records as directed by the partners.

Complete all admin work for month end including 18 week waits, read codes, follow ups and discharges.

Ensuring all test results are present for consultations

Ensuring all referral letters are present for consultations

Job description

Job responsibilities

Ensure an effective and efficient telephone service is provided to patients and any other parties who contact the service. Respond to telephone calls in a timely, professional and helpful manner. Take message ensuing accuracy of details prompt and appropriately. Obtain sufficient patient details including a name, reference and contact telephone number for all callers.

Deal with all general enquiries, explain procedures and make new and followup appointments.

Using your own judgement and communication skills, ensure that patients with no prior appointment but who need an urgent consultation are seen in a logical and non-disruptive manner.

Explain PriDerm service arrangement and formal requirements to new patients and ensure procedures are completed.

Help to ensure all patients booked into clinics have their appointment and intention to attend confirmed in a timely fashion. Ensure patients are booked into cancellation slots at short notice as required.

Ensure correspondence, reports, reports etc. Are filled promptly and in the correct records, ensuring that all recent correspondence is available when patients attend their consultation.

Scanning and filling

Updating medical records as directed by the partners.

Complete all admin work for month end including 18 week waits, read codes, follow ups and discharges.

Ensuring all test results are present for consultations

Ensuring all referral letters are present for consultations

Person Specification

Experience

Essential

  • Excellent telephone manner
  • Good communication and interpersonal skills
  • Ability to organise and priorities a varied workload
  • Good at working within a ream and on own initiative
  • Full Drivers Licence with business insurance
Person Specification

Experience

Essential

  • Excellent telephone manner
  • Good communication and interpersonal skills
  • Ability to organise and priorities a varied workload
  • Good at working within a ream and on own initiative
  • Full Drivers Licence with business insurance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackburn Road Medical Centre

Address

Birkenshaw Health Centre

Town Street

Birkenshaw

Bradford

West Yorkshire

BD112HX


Employer's website

https://www.blackburnroadmedical.co.uk/ (Opens in a new tab)

Employer details

Employer name

Blackburn Road Medical Centre

Address

Birkenshaw Health Centre

Town Street

Birkenshaw

Bradford

West Yorkshire

BD112HX


Employer's website

https://www.blackburnroadmedical.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business and Performance Manager

Hollie Williams

Hollie.williams8@nhs.net

Details

Date posted

02 May 2024

Pay scheme

Other

Salary

£11.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1533-24-0007

Job locations

Birkenshaw Health Centre

Town Street

Birkenshaw

Bradford

West Yorkshire

BD112HX


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