New Islington Medical Practice

Operations Manager

This job is now closed

Job summary

New Islington Medical Practice is looking to add to our management team with a new role for an Operations Manager.

The right candidate will have great organisational skills and be able to work independently and autonomously to help lead the non clinical team. They will work closely with the GP partners to assist with the workload associated with running the practice.

We're looking for someone who's got the ability to demonstrate their high quality people management skills and how they work both efficiently and safely in our fast paced, rapidly expanding practice.

The candidate would have delegated responsibility for the development of the admin team, acting as direct line manager to them and reporting to both the deputy and practice business manager.

The ideal candidate will already be working in General Practice, looking to progress their career development within primary care. T

Main duties of the job

Line manager to admin and reception team
Overseeing day to day activities supported by the deputy practice manager
Managing clinical and non clinical rota alongside the deputy manager to ensure cover
Ensuring the adherence to in house policies and protocols and overseeing audits
Assisting the GP partners with their administrativeworkload
Day to day activities in practice
Assist the management team with annual target achievements and driving delivery at ground level

About us

We are a large practice with 11,600 patients based near the City Centre. We pride ourselves on our team spirit and if successful, you will find yourself part of a fun and approachable work group with a passion for self improvement and progression opportunities.

We actively promote from within - and hope that our staff members feel supported in their role. We encourage our staff to take on their own areas of responsibility and ownership, and to develop autonomous skills, giving them a step into their future careers within the non-clinical side of the NHS

Date posted

06 November 2024

Pay scheme

Other

Salary

£28,000 to £30,000 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1532-24-0011

Job locations

New Islington Medical Practice

Old Mill Street

Manchester

M4 6EE

Job description

Job responsibilities

Main Responsibilities

Acting as line manager for administrative and reception staff
Overseeing day to day activities with the support of Deputy Practice Manager
Managing clinical and staff rota and ensuring appropriate cover is in place
Ensuring all administrative processes and procedures are implemented in the practice and monitoring at regular intervals
Day to day activities in the practice

General Administration Management:

Managing administrative staff, including rotas, sickness, absence, and training.
Ensuring sufficient staffing
Managing correspondence, including emergency and urgent contact
Overseeing registrations and deductions processing

Training & Development:

Inducting new staff on local policies, health & safety, and administration systems.
Monitor and drive adherence to Bluestream training schedules

Administrative Role:

Contributing to administrative tasks, dealing with patient queries, and assisting the admin team in times of shortages
Assist the senior management team with delegated responsibilities

Job description

Job responsibilities

Main Responsibilities

Acting as line manager for administrative and reception staff
Overseeing day to day activities with the support of Deputy Practice Manager
Managing clinical and staff rota and ensuring appropriate cover is in place
Ensuring all administrative processes and procedures are implemented in the practice and monitoring at regular intervals
Day to day activities in the practice

General Administration Management:

Managing administrative staff, including rotas, sickness, absence, and training.
Ensuring sufficient staffing
Managing correspondence, including emergency and urgent contact
Overseeing registrations and deductions processing

Training & Development:

Inducting new staff on local policies, health & safety, and administration systems.
Monitor and drive adherence to Bluestream training schedules

Administrative Role:

Contributing to administrative tasks, dealing with patient queries, and assisting the admin team in times of shortages
Assist the senior management team with delegated responsibilities

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Experience

Essential

Existing experience working within a GP practice
Experience using EMIS Web or equivalent Primary Care Software(ESSENTIAL)
Experience of managing a project
Working knowledge of QOF targets
Working knowledge of GP annualised delivery targets

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Experience

Essential

Existing experience working within a GP practice
Experience using EMIS Web or equivalent Primary Care Software(ESSENTIAL)
Experience of managing a project
Working knowledge of QOF targets
Working knowledge of GP annualised delivery targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

New Islington Medical Practice

Address

New Islington Medical Practice

Old Mill Street

Manchester

M4 6EE

Employer's website

https://www.nismp.co.uk/ (Opens in a new tab)

Employer details

Employer name

New Islington Medical Practice

Address

New Islington Medical Practice

Old Mill Street

Manchester

M4 6EE

Employer's website

https://www.nismp.co.uk/ (Opens in a new tab)