Job summary
The Pharmacy Technician will work as part of the multidisciplinary team within the General Practice to support safe, effective, and efficient use of medicines. They will assist with medicines optimisation, repeat prescribing processes, patient education, and clinical administrative tasks under the supervision of a clinical pharmacist and GPs.
Main duties of the job
Medicines Optimisation
Conduct medication reviews.
Review patient compliance and support adherence through education and advice.
Monitor high-risk medicines and ensure required blood tests and safety checks are up to date.
Undertake regular audits that pertain to patient safety.
Repeat Prescribing & Medicines Management
Process repeat prescription requests in line with practice protocols.
Update patient medication records, reconcile medicines, and identify discrepancies.
Manage acute medication requests and queries, escalating appropriately.
Support safe transfer of care by reconciling discharge summaries, clinic letters, and hospital medication changes.
Patient Support & Communication
Provide information and promote understanding of medicines to patients, carers, and care homes.
Advise on safe storage, disposal, and correct use of medicines.
Respond to patient queries related to prescriptions and medication availability.
Clinical Systems & Administrative Support
Use GP clinical systems SystmOne to update medication records and read codes.
Monitor stock issues and medication safety alerts.
Contribute to the development and implementation of practice protocols and policies around medicines.
Collaborative Working
Work closely with GPs, clinical pharmacists, nurses, reception team, PCN staff, and community pharmacies.
About us
We are a forward thinking GP surgery serving a registered patient population of 13,200. Our team is dedicated to delivering high quality, patient centred care within a supportive and collaborative environment.
Medical Team:8 experienced GPs providing a wide range of clinical expertise
Advanced Nursing Support:3 Nurse Practitioners offering extended clinical services
Nursing Team:2 Registered Nurses and 1 Nurse Associate ensuring continuity of care
Healthcare Assistants:3 HCAs supporting patient care and clinical efficiency
Pharmacy Team:5 team members that focus on optimizing medication therapy, working directly with patients and healthcare teams to improve outcomes and safety.
Admin and Care Navigator Team:15 team members that provide essential support within the GP practice, combining administrative efficiency with patient focused navigation to ensure smooth access to care.
Together, this multidisciplinary team works closely to provide comprehensive healthcare services, with a strong emphasis on teamwork, innovation, and professional development.
We pride ourselves on being a welcoming, progressive practice where every member of staff plays a vital role in supporting our patients and community.
Job description
Job responsibilities
We are looking for a motivated and organised Pharmacy Technician to join our friendly GP practice team.
This is an exciting opportunity for a skilled technician to play a key role in improving patient care, supporting safe prescribing, and enhancing our medicines management processes.
About the Role
As our Pharmacy Technician, you will:
-
Process repeat prescriptions safely and efficiently
-
Support medicines reconciliation after hospital discharges
-
Handle medication queries from patients, pharmacies, and clinicians
-
Assist pharmacists and GPs with medicines optimisation and medication reviews
-
Maintain accurate medication records on EMIS/SystmOne
-
Support audits, QOF medicines indicators, and safety initiatives
-
Provide patients with clear advice on the safe and effective use of their medicines
About You
We are looking for someone who is:
-
Must be a GPhC registeredPharmacy Technician
-
Accurate, organised, and confident using clinical IT systems
-
Able to communicate clearly with patients and healthcare professionals
-
Comfortable working independently and as part of a multidisciplinary team
-
Experienced in primary care
What We Offer
-
A supportive, friendly working environment
-
Opportunities for development within primary care
-
Competitive salary based on experience
-
Full-time hours
Job description
Job responsibilities
We are looking for a motivated and organised Pharmacy Technician to join our friendly GP practice team.
This is an exciting opportunity for a skilled technician to play a key role in improving patient care, supporting safe prescribing, and enhancing our medicines management processes.
About the Role
As our Pharmacy Technician, you will:
-
Process repeat prescriptions safely and efficiently
-
Support medicines reconciliation after hospital discharges
-
Handle medication queries from patients, pharmacies, and clinicians
-
Assist pharmacists and GPs with medicines optimisation and medication reviews
-
Maintain accurate medication records on EMIS/SystmOne
-
Support audits, QOF medicines indicators, and safety initiatives
-
Provide patients with clear advice on the safe and effective use of their medicines
About You
We are looking for someone who is:
-
Must be a GPhC registeredPharmacy Technician
-
Accurate, organised, and confident using clinical IT systems
-
Able to communicate clearly with patients and healthcare professionals
-
Comfortable working independently and as part of a multidisciplinary team
-
Experienced in primary care
What We Offer
-
A supportive, friendly working environment
-
Opportunities for development within primary care
-
Competitive salary based on experience
-
Full-time hours
Person Specification
Experience
Essential
- Experience working as a Pharmacy Technician in community, hospital, or primary care
- Experience processing prescriptions and handling medicines queries
- Understanding of repeat prescribing and medicines reconciliation processes
- Experience working with multidisciplinary teams
Desirable
- Previous experience working in a GP surgery or Primary Care Network (PCN)
- Experience with SystmOne
- Experience conducting medicines reconciliation in primary care
- Experience supporting medication reviews or QOF/IIF medicines indicators
- Involvement in audits, quality improvement, or safety projects
Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Level 3 Pharmacy Technician qualification (NVQ/QCF/Apprenticeship)
Desirable
- Qualifications & Additional Training
- Additional training in Primary care pharmacy education
Person Specification
Experience
Essential
- Experience working as a Pharmacy Technician in community, hospital, or primary care
- Experience processing prescriptions and handling medicines queries
- Understanding of repeat prescribing and medicines reconciliation processes
- Experience working with multidisciplinary teams
Desirable
- Previous experience working in a GP surgery or Primary Care Network (PCN)
- Experience with SystmOne
- Experience conducting medicines reconciliation in primary care
- Experience supporting medication reviews or QOF/IIF medicines indicators
- Involvement in audits, quality improvement, or safety projects
Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Level 3 Pharmacy Technician qualification (NVQ/QCF/Apprenticeship)
Desirable
- Qualifications & Additional Training
- Additional training in Primary care pharmacy education
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).