Administrator/Clinical Coder

Job summary

Sandy Lane Surgery is a very busy GP Practice in Leyland, and we are looking for a hard-working, reliable, administrator to join our friendly team.

We are looking for an enthusiastic, motivated individual with excellent organisational skills to join our busy administrative team. It is essential that the successful candidate will have proven experience in clinical coding/summarising of medical records and an excellent understanding of medical terminology. You will also be a first point of contact for our patients within our Patient Support Team and so will need to be friendly, empathetic and willing to have a holistic approach to healthcare and go the extra mile for patients when necessary.

The hours are full time (37 per week): however we would consider a job share/part time hours for the right candidate.

You must have recent experience in a customer service role in a busy office environment and will need to be calm under pressure whilst maintaining the ability to perform to a high standard and deliver the service in a professional, courteous, efficient and effective way.

Interviews to take place week beginning 15th July 2024.

Main duties of the job

The role will provide strong administrative support therefore candidates must be able to work as part of a team and independently and be able to demonstrate the following:

Excellent organisational abilities

Excellent interpersonal skills

Effective communications skills

Strong IT skills-including management of the practices social media platforms and producing newsletters

Ability to work accurately and methodically

Ability to work under pressure whilst maintaining composure

Ability to work flexibly between the hours of 8.00am until 6.30pm

Willingness to undertake ongoing training to understand medical terminology

Previous NHS administrative experience, including the use of medical terminology essential.

About us

Established for over 40 years and with patients needs at the heart of everything we do, our GP's, Practice Nurses and support staff are all committed to providing a high quality primary care service, working with patients to maintain and improve their health.

We are a well regarded training practice and have GP Registrars and other Doctors working with us throughout the year. In addition to the usual medical services including health promotion, chronic disease management, immunisations, family planning, child health, antenatal and postnatal care, the practice also carries out minor surgery procedures.