Job summary
We are looking for a motivated and detail-oriented GP Medical Administrator to join our busy and supportive practice. This is a key role at the heart of our team, helping ensure patient care is supported by efficient and accurate administration.
This is a Band 3 equivalent role, ideal for someone with previous administrative experience who is confident working independently and managing a varied workload.
Working as part of a supportive team, you will provide comprehensive administrative support to clinicians and the wider practice team, ensuring patient information is accurately recorded and managed. This is an excellent opportunity for someone who enjoys working in a structured environment and contributing to high-quality patient care behind the scenes.
This is a fixed-term position for 9-12 months to provide maternity cover.
Main duties of the job
In this role, you will be responsible for a wide range of administrative duties, including processing clinical correspondence, maintaining patient records, supporting recall systems, and assisting with referrals and workflows.
You will work closely with GPs, nurses, and administrative colleagues to ensure information is managed efficiently, accurately, and in line with confidentiality and data protection requirements.
You will be expected to use your initiative to prioritise and manage workload effectively.
About us
We are a patient-focused GP practice committed to providing high-quality, accessible healthcare to our local community. Our team is friendly, supportive, and dedicated to creating a positive working environment where staff feel valued and respected.
We offer a supportive team environment, opportunities for training and development, and the chance to build a career within primary care.
Job description
Job responsibilities
Key responsibilities include:
Managing and maintaining accurate patient medical records, including scanning, filing, and GP2GP transfers
Processing and coding clinical correspondence (e.g. hospital letters, reports, and test results)
Supporting recall systems, including chronic disease and immunisation programmes
Assisting with QOF-related administrative tasks
Handling and distributing incoming NHS mail and internal communications
Supporting referral processes and ensuring timely actioning
Providing administrative support to clinicians and the wider practice team
Undertaking general administrative duties and maintaining effective filing systems
Providing secretarial support, including typing letters, reports, and referrals where required
Assisting with appointment systems and rota management when needed
Providing reception cover as required
Job description
Job responsibilities
Key responsibilities include:
Managing and maintaining accurate patient medical records, including scanning, filing, and GP2GP transfers
Processing and coding clinical correspondence (e.g. hospital letters, reports, and test results)
Supporting recall systems, including chronic disease and immunisation programmes
Assisting with QOF-related administrative tasks
Handling and distributing incoming NHS mail and internal communications
Supporting referral processes and ensuring timely actioning
Providing administrative support to clinicians and the wider practice team
Undertaking general administrative duties and maintaining effective filing systems
Providing secretarial support, including typing letters, reports, and referrals where required
Assisting with appointment systems and rota management when needed
Providing reception cover as required
Person Specification
Experience
Essential
- Strong organisational skills and attention to detail
- Excellent written and verbal communication skills
- IT literacy and confidence using computer systems
- Ability to prioritise workload and work to deadlines
- Professional, discreet, and confidential approach to handling sensitive information
Desirable
- Previous experience in a GP practice or healthcare administration role
- Knowledge of clinical systems such as EMIS
- Experience of clinical coding or summarising
- Understanding of medical terminology and clinical coding
- Experience of GP2GP, QOF, or recall systems
- Awareness of GDPR and patient confidentiality requirements
Qualifications
Essential
- GCSE Grade A to C in English and Maths
Person Specification
Experience
Essential
- Strong organisational skills and attention to detail
- Excellent written and verbal communication skills
- IT literacy and confidence using computer systems
- Ability to prioritise workload and work to deadlines
- Professional, discreet, and confidential approach to handling sensitive information
Desirable
- Previous experience in a GP practice or healthcare administration role
- Knowledge of clinical systems such as EMIS
- Experience of clinical coding or summarising
- Understanding of medical terminology and clinical coding
- Experience of GP2GP, QOF, or recall systems
- Awareness of GDPR and patient confidentiality requirements
Qualifications
Essential
- GCSE Grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
