Job summary
Barnoldswick
Medical Centre has a full-time vacancy for a Document Management Administrator.
The postholder will work within the Admin office to provide accurate and timely
processing of clinical correspondence and ensure appropriate action is taken
each time. We are seeking dedicated postholders to join our team.
35 hours ideally, 9.00 - 4.30 Monday to Friday.
Main duties of the job
The role is a
specific administration role; the postholder will need to confidently evidence
and utilise key skills such as effective communication, processing of documents
accurately and in a timely manner, and demonstrate the ability to escalate
errors they may find on the system appropriately. The postholder will
prioritise the workload along with the wider team to ensure that clinical
correspondence is reached by the most appropriate team member daily.
The role is not a patient
facing role. The postholder will be required to use the clinical system
confidently to ensure clinical correspondence is managed appropriately. The job
requires innovation, flexibility, and commitment and the postholder will be required
to work resourcefully as part of the team to ensure tasks are completed
About us
Barnoldswick Medical Centre has a practice population of just under 12,000 patients. With 5 GPs, 4 Practice Nurses and 3 Health Care Assistants on the Lancashire/Yorkshire boarder.
Job description
Job responsibilities
You will love this job if you have a passion for administration work and want to develop your knowledge within primary care through document workflow processing and data inputting, you are innovative, organised, and are driven to find and implement solutions to improve the day to day working environment.
Please see separate JD spec.
Job description
Job responsibilities
You will love this job if you have a passion for administration work and want to develop your knowledge within primary care through document workflow processing and data inputting, you are innovative, organised, and are driven to find and implement solutions to improve the day to day working environment.
Please see separate JD spec.
Person Specification
Qualifications
Essential
- Minimum 5 GCSEs C or above including Maths & English
- Excellent word processing skills
- Basic Excel, Outlook and other related software packages
- General Practice/NHS Experience
Desirable
- Medical terminology
- AMSPAR medical secretarial qualification
- NHS systems
- Clinical coding experience
- EMIS web experience
Experience
Essential
- Good communication skills
- Excellent keyboard/IT skills
- Excellent knowledge of the internet and email
- Accurate typing
- Administrative and organisational skills
- Ability to follow policies, practices, and protocols Ability to handle patients (both on the telephone and in person) who may be angry, upset or distressed
- Computer-literate and adaptable in using different software
Personal Qualities
Essential
- Smart professional approach to work
- Understanding and acceptance of the need for strict confidentiality
- Strong team player & good communicator
- Demonstrates flexibility towards new working practices and towards working hours
- Ability to cover for annual leave/sickness
- Able to work well under pressure and deliver to tight timescales
- Self-motivated and able to prioritise own workload
- Strong work ethic working remotely as part of the wider teams
- Able to respond effectively to changing priorities
- Flexible. Willing to undertake any appropriate training
- Logical and systematic in work processes
Person Specification
Qualifications
Essential
- Minimum 5 GCSEs C or above including Maths & English
- Excellent word processing skills
- Basic Excel, Outlook and other related software packages
- General Practice/NHS Experience
Desirable
- Medical terminology
- AMSPAR medical secretarial qualification
- NHS systems
- Clinical coding experience
- EMIS web experience
Experience
Essential
- Good communication skills
- Excellent keyboard/IT skills
- Excellent knowledge of the internet and email
- Accurate typing
- Administrative and organisational skills
- Ability to follow policies, practices, and protocols Ability to handle patients (both on the telephone and in person) who may be angry, upset or distressed
- Computer-literate and adaptable in using different software
Personal Qualities
Essential
- Smart professional approach to work
- Understanding and acceptance of the need for strict confidentiality
- Strong team player & good communicator
- Demonstrates flexibility towards new working practices and towards working hours
- Ability to cover for annual leave/sickness
- Able to work well under pressure and deliver to tight timescales
- Self-motivated and able to prioritise own workload
- Strong work ethic working remotely as part of the wider teams
- Able to respond effectively to changing priorities
- Flexible. Willing to undertake any appropriate training
- Logical and systematic in work processes
