Job summary
Farrow Medical Centre
Practice
Manager
Job summary
Due to the retirement of our Practice Manager an
exciting opportunity has arisen for a Practice Manager to join our dynamic team
at farrow Medical Practice. We are a well-established, four-partner practice
operating from a single site in Bradford, serving approximately 8800 patients.
We are seeking an accomplished, highly motivated,
and experienced Practice Manager to lead our operational and strategic
management. You will be responsible for providing collaborative leadership and
managing all aspects of the practice, including Practice finances, HR, and
staff management. Premises management and operational oversight (including
Health and Safety). Compliance with CQC regulations. Management of internal and
external stakeholder relationships.
Working closely with GP Partners you will ensure
the delivery of high -quality care and maintain compliance with evolving NHS
contractual obligations.
Main duties of the job
Key Responsibilities
- Operational Management: Lead the day-to-day running of the surgery, managing administrative and reception teams, rotas, and patient access systems.
- Financial Oversight: Manage budgets, payroll, and pension administration; maximise income via Quality and Outcomes Framework (QOF)and PCN-enhanced services.
- Compliance & Governance: Act as the lead for CQC inspections, ensuring the practice meets all statutory regulations, health and safety standards, and Information Governance (IG) requirements.
- Strategic Planning: Identify growth opportunities, lead change initiatives (such as digital transformation), and collaborate with our Primary Care Network (PCN).
- HR & Leadership: Manage recruitment, appraisals, and professional development for non-clinical staff, fostering a supportive and "no-blame" team culture.Essential Requirements:
- Proven management experience, ideally within a healthcare or regulated service environment.
- Strong financial acumen, including budget management and financial reporting.
- Excellent communication skills with the ability to manage conflict and handle patient complaints sensitively.
- Proficiency in primary care IT systems (e.g. SystmOne ).
About us
Farrow Medical Practice is a well-established
practice operating from purpose-built premises at Farrow Health Centre,
offering patient services to those living in mainly Bradford 2 and 3 post
codes.
The practice falls within NHS West Yorkshire Integrated
Care Board and is registered with the Care Quality Commission (CQC). The
practice has been rated as "Good" overall by the CQC in 2024.
While clinically driven, the practice is
financially robust, featuring a democratic, stable team committed to equal
opportunities.
The practice maintains a dedicated team ethos and a
relaxed atmosphere complemented by excellent and friendly staff.
This is an opportunity to lead a financially
stable, well-run practice with an excellent reputation, supportive partners,
and a genuinely positive team culture a place where your leadership can make a
real and lasting impact.
Applicants must meet the English language fluency
requirements of the Immigration Act 2016.
Job description
Job responsibilities
Due to the retirement of our current Practice Manager we have an exciting opportunity for a Practice Manager to lead our successful established team at Farrow Medical Centre
We are looking for someone to lead and manage our Practice, helping us to meet our objectives, whilst maintaining our strong values of providing a responsive, safe, and high-quality service for our patients, in a supportive and efficient environment. We strive to ensure that our team can work in a trusting and fulfilling environment in which they can develop, learn and thrive.
You must be experienced, dynamic, highly organised and enthusiastic, with outstanding leadership skills, a good head for business and a large heart for people with excellent communication and team skills. You will have vision, be adaptable, and conscientious. The successful candidate will work closely with the Partners, supported by fantastic administrative and clinical teams, to ensure the smooth day to day running of the practice, fulfilling all necessary management duties as agreed with the Partnership.
.
We are part of Five Lane Ends PCN in which the practice managers enjoy a supportive and collaborative working relationship, and part of Bradford Care Alliance GP federation.
.
Overview
You will be responsible for the caring, compassionate, efficient and profitable running of the practice, and maintaining a happy and committed team.
Key requirements include:
- Managing the day-to-day operations of the practice
- Excellent communication skills and ability to act sensitively and effectively
- Robust finance and business skills
- Strategic thinking
- Delivering against key targets
- Detailed knowledge and skills of HR
- Ensure compliance with CQC requirements / assessments
- Lead practice meetings
- Handling and diffusing complaints
- Excellent IT knowledge and experience
- Able to self-motivate, prioritise, organise and delegate workload.
- Ensure practice policies and standards are compliant with various legislation and regulations
- Develop and coordinate systems to improve efficiency and effectiveness of the practice
- Oversight of practice processes in each team
Job description
Job responsibilities
Due to the retirement of our current Practice Manager we have an exciting opportunity for a Practice Manager to lead our successful established team at Farrow Medical Centre
We are looking for someone to lead and manage our Practice, helping us to meet our objectives, whilst maintaining our strong values of providing a responsive, safe, and high-quality service for our patients, in a supportive and efficient environment. We strive to ensure that our team can work in a trusting and fulfilling environment in which they can develop, learn and thrive.
You must be experienced, dynamic, highly organised and enthusiastic, with outstanding leadership skills, a good head for business and a large heart for people with excellent communication and team skills. You will have vision, be adaptable, and conscientious. The successful candidate will work closely with the Partners, supported by fantastic administrative and clinical teams, to ensure the smooth day to day running of the practice, fulfilling all necessary management duties as agreed with the Partnership.
.
We are part of Five Lane Ends PCN in which the practice managers enjoy a supportive and collaborative working relationship, and part of Bradford Care Alliance GP federation.
.
Overview
You will be responsible for the caring, compassionate, efficient and profitable running of the practice, and maintaining a happy and committed team.
Key requirements include:
- Managing the day-to-day operations of the practice
- Excellent communication skills and ability to act sensitively and effectively
- Robust finance and business skills
- Strategic thinking
- Delivering against key targets
- Detailed knowledge and skills of HR
- Ensure compliance with CQC requirements / assessments
- Lead practice meetings
- Handling and diffusing complaints
- Excellent IT knowledge and experience
- Able to self-motivate, prioritise, organise and delegate workload.
- Ensure practice policies and standards are compliant with various legislation and regulations
- Develop and coordinate systems to improve efficiency and effectiveness of the practice
- Oversight of practice processes in each team
Person Specification
Qualifications
Essential
- Leadership qualification
- Educated to degree level
Desirable
- Qualification in finance
- Experience of working in primary care
Person Specification
Qualifications
Essential
- Leadership qualification
- Educated to degree level
Desirable
- Qualification in finance
- Experience of working in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
