Saxmundham Health

Practice Manager

This job is now closed

Job summary

Have you considered a calm and friendly port in the Primary Care Storm?
Well organised practice with well defined team structure
CQC Rating of GOOD
Motivated happy team made us the most COVID Vaccinated Practice in England.

Our thriving semi-rural PMS Practice of 9500 patients is truly multi-disciplinary with a diverse team.

We are both forward thinking but also more importantly "forward acting".

We have 6 sessions a week of our directly employed Senior Mental Health Nurse plus whatever the local Mental Health Trust provides. We have a Nurse Consultant and ANP's specialising in woman's health and dermatology.

The Practice ethos is better defined here:https://bjgplife.com/all-things-bright-and-beautiful/

We are working on developing a One Stop Shop for a 3acre site which already has a Project Initiation Document approved by NHSE plus historic full planning consent for an NHS Nursery, Cafe, Social Care Hub, Out of Hours, Ambulance and a Training and Education Centre. We are currently at the Outline Business Case Stage where compromises will be made.

Main duties of the job

The core duties of this role are to manage and co-ordinate all aspects of the Practice's day to day business. This is to be achieved by ensuring compliance with policies and procedures, motivating and managing staff, optimising efficiency and financial performance and ensuring the Practice achieves its long term strategic goals.

The postholder will work closely with the Partners and PCN Clinical Directors and will be responsible for ensuring the Practice meets its agreed aims and objectives. There will be a requirement to provide operational support and guidance to the Partners in areas such as planning, income and expenditure, human resources, patient service delivery, information technology, clinical governance, quality and performance management, Health and Safety and CQC compliance.

The post holder will also be responsible for providing day to day operational support and guidance to the Practice Team. The Manager will be required to support and encourage the training and development of all staff and ensure excellent team working througha team-focused and inclusive approach.

About us

Saxmundham Health serves a patient list size of circa 9500 patients under a PMS Contract from purpose-build premises just a few minutes' walk from Saxmundham Town Centre.

We are an experienced clinical team of GPs, Advanced Nurse Practitioners, Nurse Consultant. General Practice Nurses, Healthcare Assistants, Clinical Pharmacists, Mental Health Nurse, Clinical Pharmacist a Pharmacy Technician and Physiotherapist, and have an experienced team of Administrative, Reception and Medical Secretarial staff. The post is also supported by Finance Manager, PA to Management Team & HR/Training Assistant and Data Management Lead.

The Practice works collaboratively within North East Coastal Primary Care Network (PCN) as one of its member Practices representing a patient population of circa 30,000 , with a vision to deliver sustainable, clinically excellent health services for the local communities.

This information is available in other formats on request.

Please note that should this vacancy attract sufficient interest it may be necessary to close this vacancy at earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Date posted

18 October 2023

Pay scheme

Other

Salary

£45,000 to £55,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1472-23-0001

Job locations

Lambsale Meadow

Saxmundham

Suffolk

IP17 1DY

Job description

Job responsibilities

Overseeing the day to day operations of the organisation, ensuring staff achieve their primary responsibilities.Functional management of all clinical and administrative staff.

Direct line management of the following staff: Finance Manager, Data and I.T. Lead, HR and Training Lead, Team Leads, Paramedic, Mental Health Nurse, Salaried GP's, Clinical Pharmacist, Nurse Consultant, Nurse Practitioners.

Managing the recruitment and retention of staff (develop, implement and embed an effective succession plan.

Establishing, reviewing and regularly updating Job Descriptions and person specifications (ensuring all staff are legally and gainfully employed).

Developing, implementing and embedding an effective staff appraisal process.

Non Clinical Practice Lead for the Primary Care Network ( PCN).

implementing effective systems for the resolution o disciplinary and grievance issues.

Maintaining an effective overview of an ensuring compliance with HR legislation.

Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

Working with the Finance Manager with the financial elements of the organisation. seeking to maximise income and reduce expenditure in conjunction with the partners.

Working with the Finance Manager maintaining and effective liaison with the accountant. ( PAYE, partners drawings, end of year accounts, bank accounts, accounting systems, petty cash etc).

Ensuring the surgery has appropriate insurance cover.

Developing, implementing and embedding and efficient business resilience plan (BRP).

Managing contracts for services, i.e.. cleaning, gardening, window cleaning etc.

Managing the procurement of organisation equipment, supplies and services, supporting the Finance Manager.

Co-ordinating the reviewing and updating of all organisation policies and procedure.

Leading change and continuous improvement initiatives,co-ordinating projects within the organisation.

Ensuring the team reach QOF and PCN IIF Targets (supported by the nursing and administrative leads)/

Adapting a strategic approach to the management of all patient services matters.

Developing, implementing and embedding and effective communication strategy internally and externally.

Ensuring the organisation maintains compliance within its NHS contractual obligations.

Actively encouraging and promoting the use of patient online services.

Support in publishing communications for internal and external use such as an organisation newsletter on a quarterly basis.

Maintaining the organisation and NHS choices websites, facebook page.

Liaising at external meetings as required.

Marketing the practice appropriately.

Supporting the management of the Patient Participation Group.

Effectively supporting the management of all complaints in line with current legislation and guidance.

The management of the premises, including health and safety aspects such as risk assessments and mandatory training.

Overall management of the organisation I.T. Systems, working with the Data and I.T. Lead.

Ensuring compliance with I.T. and security and Information Governance.

Act as the primary point of contact for PCSE, NHSE, ICB, ICS, community services, suppliers and other external stakeholders.