Job summary
As a Dispenser, you will join our fantastic team, where you will be the face of the practice.As a dispenser, we will look to you to provide excellent customer service to ensure every patient is looked after and their needs are met. Working as part of the dispensing team, you will provide dispensingsupport to ensure all patientsprescriptions are dispensed in line with practice policies and procedures.
Main duties of the job
To be responsible for checking all
medicines dispensed, ensuring there are no discrepancies
Dispensing medicines to the entitled
population safely and accurately
Collecting prescription charges in
accordance with dispensary protocol
Maintaining stock levels within the
dispensary
Receiving and storing supplies in
accordance with current policy, ensuring the cold chain is maintained where applicable
Ensuring controlled drugs are dispensed
in accordance with practice policy
Ensuring safe disposal of returned
and/or out of date medicines
Ensuring all repeat prescriptions are
processed within a 48-hour timeframe
Providing patients with advice regarding
all prescription matters
Processing prescription requests via
email, phone, fax, face-to-face and online
Processing Dossett boxes
Maintaining a clean and safe working
environment at all time
Maintaining accurate records at all times
About us
Crich Medical Practice is a rural practice based near Matlock. We have two branch sites which each have their own Dispensary. We are part of Amber Valley Health which is a group of seven practices working together to provide extra healthcare for the benefit of the local community.
Our team consists of 4 partners, 2 salaried GPs & a team of nurses and support staff. We are also a training practice and have registrars working within the practice.
We pride ourselves in offering a friendly, supportive working environment & strive to provide the highest standards of care.
Job description
Job responsibilities
To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
Dispensing medicines to the entitled population safely and accurately
Collecting prescription charges in accordance with dispensary protocol
Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
Ensuring controlled drugs are dispensed in accordance with practice policy
Ensuring safe disposal of returned and/or out of date medicines
Ensuring all repeat prescriptions are processed within a 48-hour timeframe
Providing patients with advice regarding all prescription matters
Processing prescription requests via email, phone, fax, face-to-face and online
Processing Dossett boxes
Maintaining a clean and safe working environment at all time
Maintaining accurate records at all times, read coding entries
appropriately
Job description
Job responsibilities
To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
Dispensing medicines to the entitled population safely and accurately
Collecting prescription charges in accordance with dispensary protocol
Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
Ensuring controlled drugs are dispensed in accordance with practice policy
Ensuring safe disposal of returned and/or out of date medicines
Ensuring all repeat prescriptions are processed within a 48-hour timeframe
Providing patients with advice regarding all prescription matters
Processing prescription requests via email, phone, fax, face-to-face and online
Processing Dossett boxes
Maintaining a clean and safe working environment at all time
Maintaining accurate records at all times, read coding entries
appropriately
Person Specification
Experience
Essential
- Strong IT skills
- Clear, polite telephone manner
- Excellent communication skills (written and oral)
- Experience working with the general public/patients
- Ability to work as a team member and autonomously
- Ability to follow policy and procedure
Desirable
- Experience of working in a dispensary
- Experience of working in primary care
- Broad knowledge of general practice
- Competent in the use of Office and Outlook
- SystmOne user skills
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Capable of managing payments (invoices, cash, etc.)
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to effectively manage stock including ordering, rotation, disposal, etc.
Qualifications
Essential
- GCSE (or equivalent) English and Maths at Grade C (4) or above
Desirable
- Qualified Dispenser (NVQ Level 2)
Person Specification
Experience
Essential
- Strong IT skills
- Clear, polite telephone manner
- Excellent communication skills (written and oral)
- Experience working with the general public/patients
- Ability to work as a team member and autonomously
- Ability to follow policy and procedure
Desirable
- Experience of working in a dispensary
- Experience of working in primary care
- Broad knowledge of general practice
- Competent in the use of Office and Outlook
- SystmOne user skills
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Capable of managing payments (invoices, cash, etc.)
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to effectively manage stock including ordering, rotation, disposal, etc.
Qualifications
Essential
- GCSE (or equivalent) English and Maths at Grade C (4) or above
Desirable
- Qualified Dispenser (NVQ Level 2)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.