Receptionist

Job summary

Join our dedicated team at Wellspring Medical Practice, where we are committed to providing exceptional healthcare services to our community. We are looking for a friendly and organised Medical Receptionist to be the welcoming face of our practice.

Main duties of the job

• Greet patients and visitors in a warm and professional manner.
• Manage appointment bookings, cancellations, and rescheduling.
• Answer phone calls and respond to patient inquiries efficiently.
• Maintain accurate patient records and update information as needed.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Ensure the reception area is tidy and welcoming at all times.
• Liaise with healthcare professionals and support staff to ensure smooth operations.

About us

We are a well-established, patient-focused GP practice providing primary care services to approximately 6,500 registered patients. Our practice is known for delivering high-quality, compassionate healthcare within a supportive and collaborative environment.

Our multidisciplinary team includes GPs, nurses, healthcare assistants, and administrative staff who work closely together to ensure efficient day-to-day operations and excellent patient experiences. As the first point of contact for many of our patients, our reception team plays a vital role in maintaining the smooth running of the practice.

We use modern clinical systems and follow best-practice procedures to manage appointments, patient enquiries, and administrative tasks effectively. We value professionalism, confidentiality, and a friendly, respectful approach when supporting our diverse patient population.

This is an excellent opportunity for an organised, approachable, and motivated individual to join a busy but supportive practice where teamwork and patient care are at the heart of everything we do.