Billinghay Medical Practice

GP Operations Manager

The closing date is 15 June 2025

Job summary

Putting Patients First is at the heart of what we do at Billinghay Medical Practice. Do you share the same values? Then this exciting opportunity may be just what you are looking for.

Here at Billinghay Medical Practice, we have an exciting opportunity for a Operations Manager to join the team.

Do you currently work in general practice and are looking for progression? Are you a healthcare manager looking to transition into Primary Care? If so then this opportunity might be for you.

The successful candidate will be contracted to 30 hours a week over 4 or 5 days.

If you have any questions, please feel free to get in contact with the Practice Manager.

Main duties of the job

The successful candidate would work with the current Practice Manager to ensure the smooth day to day running of the Practice. They will be responsible for ensuring the practice complies with all NHS contractual obligations while also ensuring we comply with CQC regulations.

They will be responsible for the day to day HR functions within the Practice, rota and training management and patient communications. They will also lead on all practice meetings ensuring essential communication is shared with the relevant colleagues.

The successful candidate will also support the team with clinical coding and administrative duties.

A sensitive and empathetic approach alongside a flexible, cooperative, professional nature and the desire to put patient safety and quality of service at the forefront are essential characteristics that we will be looking for.

About us

Billinghay Medical Practice is a rural and caring practice which provides a range of services for the 5,000 patients who are registered with us.

We have a skilled and experienced team comprising of 3 GPs, 3 Nurse Practitioners, a Paramedic Practitioner, a Clinical Care Co-ordinator and an excellent nursing team. Alongside these we have a highly motivated and competent Reception / Administration and Dispensary teams.

We strive to ensure every patient receives excellent medical services from all members of staff within the Practice. We treat all patients and staff with dignity, independence, respect and honesty in an environment that is accessible, safe and friendly.

Date posted

21 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1458-25-0001

Job locations

39 High Street

Billinghay

Lincoln

LN4 4AU

Job description

Job responsibilities

The following are the core responsibilities for the Operations Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

Ensuring the practice maintains compliance with its NHS contractual obligations.

Carry out clinical coding on a weekly basis.

Overall responsibility for the HR function for all staff, including recruitment, training, appraisals, contracts of employment, disciplinaries and grievances

Develop and maintain effective communication between teams within the Practice to ensure a high standard of information flows within the Practice.

Ensure that all training, development and induction of all staff members are undertaken in line with Practice policies and procedures, ensuring ongoing reviews are undertaken.

Development, implementation and review of Practice policies and procedures.

Attendance and chair of all Practice meetings, (including Leads meeting, Clinical meeting, etc), ensuring sharing of Practice information.

Attend and participate in all Patient Participation Group meetings.

Lead on all patient communication formats including posters, website.

Represent the Practice at external meetings with the PCN, ICB, NHS England, accountants and any other relevant organisations.

Overall responsibility for ensuring that buildings, services and facilities are effectively maintained.

Overall responsibility for Practice equipment maintenance, testing, repairs and security in line with legislative and insurance requirements.

To oversee the arrangements for locum cover within the Practice, including carrying out HR checks; making sure these have been undertaken prior to working at the Practice.

Organise, prepare, and partake in Practice audits.

The management of the premises, including health and safety aspects such as risk assessments and lead the Practice as a fire warden.

Provide holiday cover for key roles within the Practice.