Belle Vale Medical Practice

Receptionist / Medical Secretary

Information:

This job is now closed

Job summary

We're recruiting a Medical Secretary / Receptionist to join our amazing administrative team. You will help us give great service to the patients and clinical staff in our 8300 patient surgery. For the right applicant we offer a good working environment and full training.

The right candidate:

  • has experience of working in a GP practice
  • has experience of referrals and dealing with secondary care, or is focussed, has attention to detail and is willing to learn
  • can balance medical secretary and reception work according to needs of the practice
  • wants to work 20-30 hours over 3 or 4 days.
  • is able to work shifts between 8.00am and 6.30pm

Please show how you meet these requirements in your application.

We will contact shortlisted candidates to arrange an interview.

Note we do not recruit from agencies.Please contact the practice manager with any informal enquiry.

Main duties of the job

You will be a full member of the Belle Vale administrative team - undertaking reception and medical secretary tasks as needed.

  • Complete all secretarial duties on time.
  • Complete safety netting searches to monitor patients for investigations etc.
  • Complete and follow up e-referrals, managed referrals, and standard outbound referrals.
  • Chase hospital appointments / clinic letters / investigations on behalf of patients.
  • Run cytology searches inviting patients who are due/overdue cervical screenings and ensure letters go out
  • Process solicitor / insurance requests for copy of medical records
  • Answer the main surgery telephone line and take enquiries.

About us

Belle Vale Medical Practice is based in Belle Vale Medical Centre - we work with other NHS organisations to provide services to patients. We provide full training so you can be part of our team. We are part of IGPC Primary Care Network.

Details

Date posted

08 July 2024

Pay scheme

Other

Salary

£11.67 to £12.45 an hour (2023-4 pay rate - pay award TBA)

Contract

Permanent

Working pattern

Part-time

Reference number

A1449-24-0002

Job locations

Hedgefield Road

Liverpool

L25 2XE


Job description

Job responsibilities

  • To answer the main surgery telephone line every morning between 8am 9am and if needed, any extra reception / admin cover.
  • Complete all secretarial duties on time.
  • Complete safety netting searches to monitor patients for investigations etc.
  • Complete and follow up e-referrals, managed referrals, and standard outbound referrals.
  • Chase hospital appointments / clinic letters / investigations on behalf of patients.
  • Run cytology searches inviting patients who are due/overdue cervical screenings and ensure letters go out
  • Process solicitor / insurance requests for copy of medical records

Job description

Job responsibilities

  • To answer the main surgery telephone line every morning between 8am 9am and if needed, any extra reception / admin cover.
  • Complete all secretarial duties on time.
  • Complete safety netting searches to monitor patients for investigations etc.
  • Complete and follow up e-referrals, managed referrals, and standard outbound referrals.
  • Chase hospital appointments / clinic letters / investigations on behalf of patients.
  • Run cytology searches inviting patients who are due/overdue cervical screenings and ensure letters go out
  • Process solicitor / insurance requests for copy of medical records

Person Specification

Experience

Essential

  • At least 1 to 2 years experience of working in administration in a healthcare role such as a GP practice or similar.
  • Knowledge of medical terminology
  • Highly methodical and good attention to detail both written and numerical
  • Excellent customer service skills
  • Able to learn new skills and processes
  • Good attitude and timekeeping
  • Ability to solve problems
  • Able to work according to business need between 8.00am and 6.30pm Mon to Fri. Occasionally you will start at 7am or finish at 8pm or help with a Saturday flu clinic

Desirable

  • Experience as a medical secretary in a GP practice
  • Able to use EMIS - our patient record computer system
Person Specification

Experience

Essential

  • At least 1 to 2 years experience of working in administration in a healthcare role such as a GP practice or similar.
  • Knowledge of medical terminology
  • Highly methodical and good attention to detail both written and numerical
  • Excellent customer service skills
  • Able to learn new skills and processes
  • Good attitude and timekeeping
  • Ability to solve problems
  • Able to work according to business need between 8.00am and 6.30pm Mon to Fri. Occasionally you will start at 7am or finish at 8pm or help with a Saturday flu clinic

Desirable

  • Experience as a medical secretary in a GP practice
  • Able to use EMIS - our patient record computer system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Belle Vale Medical Practice

Address

Hedgefield Road

Liverpool

L25 2XE


Employer's website

https://www.bellevalehealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Belle Vale Medical Practice

Address

Hedgefield Road

Liverpool

L25 2XE


Employer's website

https://www.bellevalehealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

David Davenport

david.davenport@livgp.nhs.uk

Details

Date posted

08 July 2024

Pay scheme

Other

Salary

£11.67 to £12.45 an hour (2023-4 pay rate - pay award TBA)

Contract

Permanent

Working pattern

Part-time

Reference number

A1449-24-0002

Job locations

Hedgefield Road

Liverpool

L25 2XE


Privacy notice

Belle Vale Medical Practice's privacy notice (opens in a new tab)