Job responsibilities
Job Description Pharmacy
Technician
Accountable toLead
Clinical Pharmacist
Reports toSenior
Pharmacy Technician
LocationThe Thorpe Practice
Hours30 32 hours per week
Salary(Depending on experience)
Type of contractFixed
Term Until March 2027
Purpose of the role
The post holder will work within their clinical competencies
as part of a multi-disciplinary team to support to deliver management of
medicines on transfer of care and systems for safer prescribing, clinical
medicines management, technical medication reviews and other aspects of
medication review and long-term condition review and management of repeat
prescription authorisations and reauthorisations within their scope of
competence.
The post holder will help patients to get the best from
their medicines by supporting the delivery of clinical pharmacy services such
as reconciling medication changes at transfer of care, monitoring and reviewing
medication risk-stratification tools, dealing with patient and
healthcare-related queries, improving repeat prescribing processes and online
ordering, minimising clinical risk and aiming to reduce wasted medicines. In
addition, they will support the Practice by reviewing medicines and medical
conditions, either through supervision or robust protocols, such as counselling
patients on medication.
In addition, the post holder will be responsible for
encouraging the development of better understanding of the principles of
medicines optimisation and promoting good practice in line with therapeutic
developments. This will involve assisting the PCN in achieving national
requirements and implementing local and national guidelines and initiatives.
Key duties and responsibilities
1.
Medicines support in response to tasks or other
workflows methods, stratifying and triaging the need for technical reviews,
medicines adherence reviews (including polypharmacy reviews), focal long-term
condition/clinical reviews (see section 3) or holistic long-term condition/clinical
reviews (structured medication reviews). Provide support for patients with
questions, queries, and concerns about their medicines.
2.
Support with the daily management of the
medication query list, involving checking out of stock medicines, reviewing
medication review dates and book bloods, BPs and medication reviews as
appropriate, setting up NOMADS and advising patients and community pharmacies
on medications queries.
3.
Management of medicines at discharge from
hospital and clinics. Reconcile
medicines following discharge and/or hospital attendances, intermediate care
and Care Home, including identifying and rectifying unexplained changes and
working with patients and community pharmacists to ensure patients receive the
medicines they need post discharge. With the supervision of a Senior Pharmacy
Technician and Clinical Pharmacist, set up and manage systems to ensure
continuity of medicines supply to high-risk groups of patients (eg, those with
medicine compliance aids).
4.
Order routine bloods on ICE for blood monitoring
in line with the Standard Operating Procedure.
5.
Medicine information to practice staff and
patients. Answers relevant medicine-related enquiries from GPs, other network
staff, other healthcare teams (eg, community pharmacy) and patients with
queries about medicines. Suggesting and recommending solutions, seeking support
from a clinical pharmacist where needed. Providing follow up for patients to
monitor the effect of any changes.
6.
Signposting - Ensure that patients are referred
to the appropriate healthcare professional for the appropriate level of care
within an appropriate time period e.g., pathology results, common/minor
ailments, acute conditions, long term condition reviews etc.
7.
Repeat prescribing - Manage the repeat prescribing
reauthorisation process by reviewing patient requests for repeat prescriptions
and reviewing medicines reaching review dates and flagging up those needing a
review. Ensure patients have appropriate monitoring tests in place when
required.
8.
Service
development - Contribute technical pharmaceutical advice for the development
and implementation of new services that have medicinal components (e.g., advice
on treatment pathways and patient information leaflets).
9.
Information management- Analyse, interpret and
present medicines data to highlight issues and risks to support decision
making.
10. Medicines
quality improvement - Undertake clinical audits of prescribing in areas
directed by the GPs and the PCN team, feedback the results and implement
changes in conjunction with the relevant practice team, and with the
supervision and support of a clinical pharmacist as necessary.
11. Medicines
safety - Implement changes to medicines that result from MHRA alerts, product
withdrawal and other local and national guidance, with the supervision and
support of a clinical pharmacist as necessary.
12. Implementation
of local and national guidelines and formulary recommendations. With the
supervision of a clinical pharmacist, monitor practice prescribing against the
local health economys RAG list and make recommendations to GPs for medicines
that should be prescribed by hospital doctors (red drugs) or subject to shared
care (amber drugs). Assist practices in seeing and maintaining a practice
formulary that is hosted on each practices computer system. Auditing
practices compliance against NICE technology assessment guidance. Provide
newsletters or bulletins on important prescribing messages.
13. Care
Quality Commission - Work with The Thorpe Practice team to ensure the practices
are compliant with CQC standards where medicines are involved
14. Public health - Support public health campaign.
15. Collaborative
working arrangements - As part of an integrated pharmacy team, foster and
maintain collaborative working relationships with practice teams, ICB
colleagues including medicines management pharmacy professionals, the aging
well team and social prescribing team, and all other relevant services across
the PCN and other stakeholders as needed for the collective benefit the
practice and its patients.
Professional development
Work with your line manager to undertake
continual personal and professional development, taking an active part in
reviewing and developing the role and responsibilities.
Adhere to organisational policies and procedures,
including confidentiality, safeguarding, lone working, information governance,
and health and safety.
Work closely with Senior Pharmacy Technician and
Clinical Pharmacist to access regular clinical supervision, to enable you to
deal effectively with the difficult issues that people present.
Review yearly progress and develop clear plans
to achieve results within priorities set by others.
Participate in the delivery of formal education
programs.
Demonstrate an understanding of current
educational policies relevant to working areas of practice and keep up to date
with relevant clinical practice.
Health and Safety/Risk Management
Always comply with the Health and Safety
policies, in particular following safe working procedures and reporting
incidents using the organisation's Incident Reporting Systems
Equality and Diversity
The post-holder must co-operate with all
policies and procedures designed to ensure equality of employment. Co-workers,
patients, and visitors must be treated equally irrespective of gender, ethnic
origin, age, disability, sexual orientation, religion etc.
Respect for Patient Confidentiality
The post-holder should always respect patients
confidentiality and not divulge patient information unless sanctioned by the requirements
of the role.
Comply with the UK GDPR (2021), Data Protection
Act (2018) and the Access to Health Records Act (1990).
Miscellaneous
The post holder is required to travel
independently between work sites and to attend meetings etc.
Work as part of the team to seek feedback,
continually improve the service and contribute to business planning.
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner.
Duties may vary from time to time, without
changing the general character of the post or the level of responsibility