Job summary
Due to relocation, we are
seeking an experienced and enthusiastic Medical
Secretary to join the friendly and supportive team at Sonning Common Health Centre.
This is a part-time position of 2025
hours per week, offering an excellent opportunity to
become an integral part of a busy primary care setting.
The successful candidate will
be highly organised, proactive and responsive to the demands of a varied
workload. You will be required to manage time-sensitive tasks throughout the
day, prioritising effectively to ensure the smooth running of clinical and administrative
processes.
You will be joining a
collaborative and welcoming team that values initiative, accuracy and a
positive, professional approach. Strong communication skills, excellent
attention to detail and the ability to work calmly under pressure in a
fast-paced environment are essential.
This is an exciting opportunity
for a motivated and adaptable individual who is passionate about supporting
high-quality patient care. If you thrive in a busy healthcare environment and
take pride in delivering efficient and compassionate administrative support, we
would be delighted to hear from you.
Please emailschc.vacancies@nhs.netfor an application pack. CVs are not accepted. An application form
must be completed to apply for the vacancy.
The closing date for applications is 0900 Monday 19th January
2026. Interviews will take place on Thursday 22nd January 2026. The
application may close early if a suitable applicant applies.
Main duties of the job
Typing patient referral
letters
Manage referrals for
patients: urgent and non-urgent referrals
Liaise with patients
regarding referrals and hospital appointments
Liaise with hospital
teams and consultants both NHS and private
Liaise with all teams
within the practice
Process insurance
medical forms and private medical requests. Invoice in advance for work to be done, liaise with our
Finance Officer
Processing Subject
Access Requests for patients and for legal and insurance reports as
required
Third party checks of SARs and
Insurance reports created via IGPR and manually
Private work e.g
Firearms forms, DVLA forms ensuring associated work is processed efficiently and correctly
Scan and file documents
onto medical systems
Email management:
provide an efficient, speedy response to patient emails and other emails from health partners etc
Manage secretarial post
and incoming work.Processing Death Certificates.
ERS worklists
processing A&G replies and actioning any comments regarding
referrals.
Digitising medical
records.
Help with updates to
secretarial protocols.
Attend alternate clinical
meetings to take minutes, type up and circulate them.
Provide holiday and sickness cover within the secretary team
Be receptive to new ways of working
About us
The practice was established in the 1950s,
the current premises were opened in 1970 and the practice has grown to now care
for almost 10,000 patients. From
here GP partners and salaried doctors provide high quality, traditional general
practice care. The practice falls
within the boundary of the Berkshire, Oxfordshire, Buckinghamshire ICB. The practice is registered with the Care Quality Commission and obtained a report of Outstanding at the most recent review in June
2019. The
practice ethos is that of a strong close-knit practice team, maintaining high
standards of patient care in an efficient, well-organised and friendly
environment. Patients interests are kept to the fore with a strong emphasis on
continuity of care, personal doctoring and integrity in the workplace. A high
level of achievement under the Quality and Outcomes Framework targets
demonstrates this commitment. The
doctors are keen and willing to give new ideas a try and are not afraid of
change providing it does not have a detrimental effect on the patients or
current practice team. The partners work together to provide the team with
strong and effective strategic management. All partners have a strong
commitment to the NHS remaining in public ownership. The
practice has its own dispensary and provides this service for around 30% of its patients. The practice is an approved training and teaching
practice. The partners and doctors aspire to achieving a good work-life balance
and flexibility in the workplace.
Job description
Job responsibilities
Typing - patient referral
letters from GPs, and other letters and reports
Manage referrals for
patients: urgent (2 week wait) and non-urgent referrals using different
software packages following NHS referral procedures and protocols
Liaise with patients
regarding referrals and hospital appointments and provide a helpful
support service to patient questions and queries
Liaise with hospital
teams and consultants as necessary, both NHS and private
Liaise with all teams
within the practice: clinical, Reception, Admin, dispensary and the
management team on an ongoing basis
Process insurance
medical forms and private medical requests and pass to relevant doctors
for checking. Invoice in advance for work to be done and liaise with our
Finance Officer regarding payment
Processing Subject
Access Requests for patients and for legal and insurance reports as
required. Manually and via IGPR
Third party checks of SARs and
Insurance reports created via IGPR and manually.
Private work e.g
Firearms forms, DVLA forms ensuring associated work is done as well, e.g
scanning paper records if applicable, creating invoices, ensuring
appointments are booked.
Scan and file documents
onto medical systems: EMIS and Docman.
Creating and updating EMIS letter templates
Email management:
provide an efficient, speedy response to patient emails to the practice
secretary email address and other emails from health partners etc
Manage secretarial post
and incoming work, logging, invoicing and forward to GPs and other
clinical team members for action or information. Processing Death Certificates.
ERS worklists
processing A&G replies and actioning any comments regarding
referrals.
Digitising medical
records. Scanning paper records
on to Docman and filing them.
Destroying the paper medical records via confidential waste.
Help with updates to
secretarial protocols. Reviewed
periodically
Attend alternate clinical
meetings to take minutes, type up and circulate them. Action anything for secretaries
Provide holiday cover within the secretary team as
required and have the flexibility to assist with sickness cover within
the team if required
Be receptive to new ways of working:
for example being involved in new software packages and systems to enable teams
to work more effectively
Other secretarial tasks as required
Job description
Job responsibilities
Typing - patient referral
letters from GPs, and other letters and reports
Manage referrals for
patients: urgent (2 week wait) and non-urgent referrals using different
software packages following NHS referral procedures and protocols
Liaise with patients
regarding referrals and hospital appointments and provide a helpful
support service to patient questions and queries
Liaise with hospital
teams and consultants as necessary, both NHS and private
Liaise with all teams
within the practice: clinical, Reception, Admin, dispensary and the
management team on an ongoing basis
Process insurance
medical forms and private medical requests and pass to relevant doctors
for checking. Invoice in advance for work to be done and liaise with our
Finance Officer regarding payment
Processing Subject
Access Requests for patients and for legal and insurance reports as
required. Manually and via IGPR
Third party checks of SARs and
Insurance reports created via IGPR and manually.
Private work e.g
Firearms forms, DVLA forms ensuring associated work is done as well, e.g
scanning paper records if applicable, creating invoices, ensuring
appointments are booked.
Scan and file documents
onto medical systems: EMIS and Docman.
Creating and updating EMIS letter templates
Email management:
provide an efficient, speedy response to patient emails to the practice
secretary email address and other emails from health partners etc
Manage secretarial post
and incoming work, logging, invoicing and forward to GPs and other
clinical team members for action or information. Processing Death Certificates.
ERS worklists
processing A&G replies and actioning any comments regarding
referrals.
Digitising medical
records. Scanning paper records
on to Docman and filing them.
Destroying the paper medical records via confidential waste.
Help with updates to
secretarial protocols. Reviewed
periodically
Attend alternate clinical
meetings to take minutes, type up and circulate them. Action anything for secretaries
Provide holiday cover within the secretary team as
required and have the flexibility to assist with sickness cover within
the team if required
Be receptive to new ways of working:
for example being involved in new software packages and systems to enable teams
to work more effectively
Other secretarial tasks as required
Person Specification
Experience
Essential
- Secretarial experience
- Experience of working as part of a multi-disciplined team
Desirable
- Experience of working in the NHS or medical setting
Qualifications
Essential
- GCSE Mathematics and English grade A to C
Desirable
- Typing and word processing qualification
Skills
Essential
- Excellent communication skills - written and verbal
- Excellent IT skills
- Fast and accurate copy typing skills
- Interpersonal skills
- Problem solving and investigative skills
Knowledge
Essential
- Broad understanding of NHS and / or General Practice
- Good knowledge of Microsoft Office packages
Desirable
- Knowledge of EMIS Web or equivalent medical computer system
- Knowledge of Docman or equivalent document storage system
- Knowledge of ERS referral system
- Knowledge of IGPR
Behaviours
Essential
- Ability to plan and organise efficiently
- Ability to manage and prioritise own workload
- Able to use own judgement and common sense
- Happy to work as part of a team and individually
- Able to use initiative and be self motivated
- Displays attention to detail and is methodical
- Flexible and adaptable
Person Specification
Experience
Essential
- Secretarial experience
- Experience of working as part of a multi-disciplined team
Desirable
- Experience of working in the NHS or medical setting
Qualifications
Essential
- GCSE Mathematics and English grade A to C
Desirable
- Typing and word processing qualification
Skills
Essential
- Excellent communication skills - written and verbal
- Excellent IT skills
- Fast and accurate copy typing skills
- Interpersonal skills
- Problem solving and investigative skills
Knowledge
Essential
- Broad understanding of NHS and / or General Practice
- Good knowledge of Microsoft Office packages
Desirable
- Knowledge of EMIS Web or equivalent medical computer system
- Knowledge of Docman or equivalent document storage system
- Knowledge of ERS referral system
- Knowledge of IGPR
Behaviours
Essential
- Ability to plan and organise efficiently
- Ability to manage and prioritise own workload
- Able to use own judgement and common sense
- Happy to work as part of a team and individually
- Able to use initiative and be self motivated
- Displays attention to detail and is methodical
- Flexible and adaptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).