Medical Receptionist

Job summary

Trinity Medical Centre is looking to recruit a receptionist for a part-time position Monday to Friday, This is a multi-skilled role for the successful candidate, who will undertake a range of duties including dealing face-to-face with patients and visitors queries at reception, assisting with day-to-day routine GP admin work, answering telephone calls and making appointments and supporting the Surgery team. We are looking for someone who is dedicated and interested in working in a medical environment. The successful applicant will have good levels of literacy, IT skills preferably with a knowledge of EMIS and interpersonal skills with a commitment to the responsibilities of the role. Some medical admin/reception experience would be an advantage, however training and guidance will be given.

Main duties of the job

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries and make new and follow-up appointments.
• Ensure that reception is left tidy with all records and signed prescriptions filed.
• Handing completed repeat prescriptions to patient and checking names and address.
• Process appointment requests for today future appointments from patients by telephone and in person.
• Ensure any online requests are appropriately managed.
• Process repeat prescription requests in accordance with practice guidelines.
• Register patients for online access.
• Dealing with Telephone Enquiries.

About us

We are a busy GP surgery in Littleborough, looking for a part time receptionist to join our friendly team.

The role will involve dealing with patients in person, over the phone and online, as well as completing a range of administrative duties.

The successful candidate will have excellent IT and communication skills, attention to detail and the ability to work well under pressure.