Job summary
Holmside Medical Group is looking to recruit a motivated
andenthusiastic Mental Wellbeing Social Prescribing Link Worker to join
our team of clinical and non-clinical staff.
We are looking for someone who is a good listener,
has time for people and is committed to supporting local communities to care
for each other. You should have experience of engaging and working positively
with people facing complex social and emotional challenges. You will have
excellent communication and interpersonal skills and be able to evidence
supporting people, community groups and local organisations.
Our ideal candidate will be able to provide support, education and
problem-solving for the primary health care team. This entails helping GPs
with recognising and managing common mental health problems and acting as a
signpost for patients to other services which may benefit them. They should possess genuine listening skills and provide short-term interventions
such as CBT, and solution-focused techniques.
Previous applicants need not apply
Main duties of the job
To work with partners & existing
groups to develop the referral pathways for support. Draw on and increase the
strengths and capacities of local communities, enabling local Voluntary
Community and Social Enterprise organisations (VCSE) and community groups to
receive social prescribing referrals. Keep up to date with organisations & feedback to team.
To work with individual clients,
particularly around poor mental wellbeing & low level mental health issues,1:1 basis to build trusting relationships to ensure they are accessing the
right support, time & place.
Provide personalised support to
individuals, their families & carers to take control of their mental health & wellbeing, live independently & improve their health outcomes, as a key
member of the PCN multi-disciplinary team. Develop trusting relationships by
giving people time and focus on what matters to me. Possess genuine listening
skills and provide short-term interventions such as CBT, and solution-focused
techniques.
To manage and prioritise your own
caseload, in accordance with the needs, priorities and any urgent support
required by individuals.
Alongside other members of the PCN
multi-disciplinary team, work collaboratively with all local partners to
contribute towards supporting the local VCSE organisations and community groups
to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps/problems identified in local provision with
commissioners & local authorities
About us
Holmside Medical Group we are a split site practice with
10,000 patients in the West of Newcastle upon Tyne. We are in the West End
Family Health Network, which includes Cruddas Park and West Road Medical
Centre. We have collaborated together since 2014 prior to PCNs.
We
have a diverse team of clinicians including GPs, Advanced Nurse Practitioner,
First Contact Physio, Mental Health team, Nurses and Health care. We also have
Health Coaches, Social Prescribers for adults and children and Care
Coordinators. But above all we are friendly, well organised, innovative and
really want to make a difference to our patients.
We are good like lots of other
practices, but what makes us the place for you?
The key qualities we are looking for
are a team player who is dynamic and wants to grow with us as a practice. We
are looking for an individual who wants to be heard and see their ideas of how
we can develop come to fruition. The most important thing for us is that you
are right for us and we are right for you.
We are committed to providing our patients and local community with the individualised
care that they require. We have identified a need for additional Mental Health
provision for our patient population and would like to appoint an inhouse
Mental Wellbeing Social Prescribing Link Worker to join our team
Job description
Job responsibilities
We are
expecting a high level of interest and may close the post early if sufficient
applicants have applied.
If you have
any questions or wish to arrange an informal chat please contact Katy Leckey via: nencicb-ng.hmg.practicemanager@nhs.net
Social prescribing empowers people to take control of
their health and wellbeing through referral to link workers who give time,
focus on what matters to me and take a holistic approach to an individuals
health and wellbeing, connecting people to community groups and statutory
services for practical and emotional support. Link workers also support
existing groups to be accessible and sustainable and help people to start new
community groups, working collaboratively with all local partners. Social
prescribing can help PCNs to strengthen community and personal resilience and
reduces health and wellbeing inequalities by addressing the wider determinants
of health, such as debt, poor housing and physical inactivity, by increasing
peoples active involvement with their local communities. It particularly works
for people with long term conditions (including support for mental health),
people who are lonely or isolated, or have complex social needs which affect
their wellbeing.
The Mental Wellbeing SPLW will support patients
particularly around their mental wellbeing and low level mental health, still
working with the whole person to develop a practical and emotional support
network.
The post holder will liaise with a variety of
partners, community and voluntary organisations across the geographical patch
and the wider programme. Excellent communication skills and local knowledge are
essential in order to engage and work with members of the public. Willingness
to undertake mandatory and role specific training within a specified timescale
will also be essential.
The main role of the Mental
Wellbeing Social Prescribing Link Worker (SPLW) will be to work within our practice and Primary Care Network (PCN), to support strengthening community and personal resilience and
reducing health and wellbeing inequalities by addressing the wider determinants
of health, particularly those impacting mental health / wellbeing, such as
debt, poor housing and physical inactivity, by increasing peoples active
involvement with their local communities. The post holder will particularly
work with people with poor mental wellbeing and low level mental health issues.
To encourage and facilitate the development and delivery of personalised
care support plans with individuals particularly
around poor mental wellbeing and low level mental health issues.
To
apply asset based community development, engagement and consultation techniques
as appropriate to engage the target groups/individuals.
To develop new services / activities for the community based on
identified need particularly around poor mental
wellbeing and low level mental health issues.
Provide short-term interventions such as CBT, and solution-focused
techniques.
To
ensure appropriate information and resources are available for staff and
members of the public, in order for individuals to make the correct choices to
aid them with changes to their behaviour that have a positive impact on their
health.
See JD for full description
Job description
Job responsibilities
We are
expecting a high level of interest and may close the post early if sufficient
applicants have applied.
If you have
any questions or wish to arrange an informal chat please contact Katy Leckey via: nencicb-ng.hmg.practicemanager@nhs.net
Social prescribing empowers people to take control of
their health and wellbeing through referral to link workers who give time,
focus on what matters to me and take a holistic approach to an individuals
health and wellbeing, connecting people to community groups and statutory
services for practical and emotional support. Link workers also support
existing groups to be accessible and sustainable and help people to start new
community groups, working collaboratively with all local partners. Social
prescribing can help PCNs to strengthen community and personal resilience and
reduces health and wellbeing inequalities by addressing the wider determinants
of health, such as debt, poor housing and physical inactivity, by increasing
peoples active involvement with their local communities. It particularly works
for people with long term conditions (including support for mental health),
people who are lonely or isolated, or have complex social needs which affect
their wellbeing.
The Mental Wellbeing SPLW will support patients
particularly around their mental wellbeing and low level mental health, still
working with the whole person to develop a practical and emotional support
network.
The post holder will liaise with a variety of
partners, community and voluntary organisations across the geographical patch
and the wider programme. Excellent communication skills and local knowledge are
essential in order to engage and work with members of the public. Willingness
to undertake mandatory and role specific training within a specified timescale
will also be essential.
The main role of the Mental
Wellbeing Social Prescribing Link Worker (SPLW) will be to work within our practice and Primary Care Network (PCN), to support strengthening community and personal resilience and
reducing health and wellbeing inequalities by addressing the wider determinants
of health, particularly those impacting mental health / wellbeing, such as
debt, poor housing and physical inactivity, by increasing peoples active
involvement with their local communities. The post holder will particularly
work with people with poor mental wellbeing and low level mental health issues.
To encourage and facilitate the development and delivery of personalised
care support plans with individuals particularly
around poor mental wellbeing and low level mental health issues.
To
apply asset based community development, engagement and consultation techniques
as appropriate to engage the target groups/individuals.
To develop new services / activities for the community based on
identified need particularly around poor mental
wellbeing and low level mental health issues.
Provide short-term interventions such as CBT, and solution-focused
techniques.
To
ensure appropriate information and resources are available for staff and
members of the public, in order for individuals to make the correct choices to
aid them with changes to their behaviour that have a positive impact on their
health.
See JD for full description
Person Specification
Values and Behaviours
Essential
- Patient Focused: Understands how their role impacts on the patient journey, and a willingness to place the patient at the centre of what they do.
- Achieving Results: Experience of successfully working to deadlines and completing tasks.
- Inspirational Leadership: Keen to develop themselves and others, open to new ideas and willing to share their experience with others.
- Maximising Value: Takes ownership of problems and does not overly complicate matters or involve colleagues unnecessarily.
- Working Together: Approachable and able to build relationships with a wide variety of colleagues
- Equality and Diversity can demonstrate a positive and non-judgmental attitude towards difference in terms of service delivery and working practice
- 6 Cs of Care is able to show knowledge and understanding of promoting care, compassion, competence, communication, courage and commitment within their role
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid)
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
- Experience of working with the VCSE sector (in a paid or unpaid capacity) including with volunteers and small community groups.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Special Skills & Knowledge
Essential
- Knowledge of the personalised care approach
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- An understanding of health inequalities and the impact on health.
- Knowledge of health and lifestyle issues relating mental wellbeing and mental health (gained through practical experience and/or a health related qualification).
- Sound understanding of the challenges faced by those with poor health literacy and the ability to support individuals to develop appropriate skills.
- Skills to listen, influence, negotiate and motivate individuals in relation to health related behaviours.
- Ability to handle sensitive data with confidentiality.
- Excellent communication, interpersonal and listening skills.
- Ability to demonstrate effective collaborative supportive management style.
- Ability to act upon own initiative, respond to changing situations.
- Good organisational and time management skills.
Desirable
- An awareness of behaviour change models.
- Ability to collate information and prepare reports.
- Experience of multi sector working.
- Local knowledge of how the NHS works, including primary care.
Qualifications
Essential
- Relevant level 3 qualification in mental health / wellbeing or related area. e.g. NVQ3 / Foundation degree / Higher National Diploma or equivalent.
- Good overall topic based training covering a range of health and wellbeing disciplines.
Desirable
- RSPH Level 2 Understanding Health Improvement.
- Training in motivational interviewing or equivalent experience
- Level 2 health and wellbeing Awareness qualification
- Social Prescribing Link Worker Qualification
Person Specification
Values and Behaviours
Essential
- Patient Focused: Understands how their role impacts on the patient journey, and a willingness to place the patient at the centre of what they do.
- Achieving Results: Experience of successfully working to deadlines and completing tasks.
- Inspirational Leadership: Keen to develop themselves and others, open to new ideas and willing to share their experience with others.
- Maximising Value: Takes ownership of problems and does not overly complicate matters or involve colleagues unnecessarily.
- Working Together: Approachable and able to build relationships with a wide variety of colleagues
- Equality and Diversity can demonstrate a positive and non-judgmental attitude towards difference in terms of service delivery and working practice
- 6 Cs of Care is able to show knowledge and understanding of promoting care, compassion, competence, communication, courage and commitment within their role
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid)
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
- Experience of working with the VCSE sector (in a paid or unpaid capacity) including with volunteers and small community groups.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Special Skills & Knowledge
Essential
- Knowledge of the personalised care approach
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- An understanding of health inequalities and the impact on health.
- Knowledge of health and lifestyle issues relating mental wellbeing and mental health (gained through practical experience and/or a health related qualification).
- Sound understanding of the challenges faced by those with poor health literacy and the ability to support individuals to develop appropriate skills.
- Skills to listen, influence, negotiate and motivate individuals in relation to health related behaviours.
- Ability to handle sensitive data with confidentiality.
- Excellent communication, interpersonal and listening skills.
- Ability to demonstrate effective collaborative supportive management style.
- Ability to act upon own initiative, respond to changing situations.
- Good organisational and time management skills.
Desirable
- An awareness of behaviour change models.
- Ability to collate information and prepare reports.
- Experience of multi sector working.
- Local knowledge of how the NHS works, including primary care.
Qualifications
Essential
- Relevant level 3 qualification in mental health / wellbeing or related area. e.g. NVQ3 / Foundation degree / Higher National Diploma or equivalent.
- Good overall topic based training covering a range of health and wellbeing disciplines.
Desirable
- RSPH Level 2 Understanding Health Improvement.
- Training in motivational interviewing or equivalent experience
- Level 2 health and wellbeing Awareness qualification
- Social Prescribing Link Worker Qualification
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