Medical Receptionist

Ashbourne Medical Practice

Information:

This job is now closed

Job summary

We are seeking a part time Medical Receptionist to join our busy, friendly and experienced reception team.

We are looking for an enthusiastic, professional and hardworking individual who demonstrates excellent communication and customer service skills. Previous experience in a GP setting and in using a clinical system (e.g. TPP/EMIS) would be advantageous.

This post is for 25.5 hours per week, to be worked on Monday mornings, Tuesday mornings, Wednesday mornings and all day Thursday. However, the successful candidate must offer a high degree of flexibility to provide additional hours where required to cover sickness and annual leave.

Salary: £11.06 per hour

Hours: 22.5 hours per week

Pension Scheme: NHS Pension Scheme

Employment Benefits: 30 days annual leave per year (pro rata for part time staff members); free refreshments including hot drinks, fresh filtered water and fruit; free parking; uniform provided; supportive team environment; NHS discounts

Closing Date: 10 March 2024

Interview Date: 26 March 2024

Main duties of the job

Working alongside a skilled, dedicated and supportive reception team, you will provide a comprehensive and efficient service to the practice population. You will receive, assist and direct patients in accessing appropriate services or healthcare professionals in a courteous and welcoming manner, demonstrating the principles of effective active signposting.

About us

Ashbourne Medical Practice is a large teaching and dispensing practice serving a population of 10,200 patients from a modern, purpose built premises in the centre of Ashbourne. We are a highly respected practice who embraces the collaborative agenda and has a successful track record of delivering excellent primary care. We work collaboratively with three other practices as part of the South Dales Primary Care Network.

Date posted

23 February 2024

Pay scheme

Other

Salary

£11.06 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1391-24-0000

Job locations

Clifton Road

Ashbourne

Derbyshire

DE6 1DR


Job description

Job responsibilities

For full details please see 'Medical Receptionist' Job Description & Person Specification attached

Ashbourne Medical Practice

Job description

Job responsibilities

For full details please see 'Medical Receptionist' Job Description & Person Specification attached

Ashbourne Medical Practice

Person Specification

Skills

Essential

  • Excellent IT skills
  • Excellent communication skills written and verbal
  • Ability to solve problems within area of work/knowledge
  • Awareness of equality and diversity; works in a positive, non-discriminatory way

Experience

Essential

  • Experience of working directly with members of the public
  • Experience of working within a team
  • Experience of use of Microsoft Office programmes

Desirable

  • Experience of answering telephone calls in an office environment
  • Experience of working in an office environment and as part of a multi-skilled team
  • Previous experience in General Practice or other healthcare environment

Qualities & Attributes

Essential

  • A smart, professional and pleasant manner
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to work under pressure
  • Ability to use own initiative
  • Flexible and able to undertake working hours variably within core practice hours

Desirable

  • Proven active signposting skills
  • Holds a full, clean driving license with access to a vehicle

Qualifications

Essential

  • Grade C / 4 or above GCSE in mathematics and english
Person Specification

Skills

Essential

  • Excellent IT skills
  • Excellent communication skills written and verbal
  • Ability to solve problems within area of work/knowledge
  • Awareness of equality and diversity; works in a positive, non-discriminatory way

Experience

Essential

  • Experience of working directly with members of the public
  • Experience of working within a team
  • Experience of use of Microsoft Office programmes

Desirable

  • Experience of answering telephone calls in an office environment
  • Experience of working in an office environment and as part of a multi-skilled team
  • Previous experience in General Practice or other healthcare environment

Qualities & Attributes

Essential

  • A smart, professional and pleasant manner
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to work under pressure
  • Ability to use own initiative
  • Flexible and able to undertake working hours variably within core practice hours

Desirable

  • Proven active signposting skills
  • Holds a full, clean driving license with access to a vehicle

Qualifications

Essential

  • Grade C / 4 or above GCSE in mathematics and english

Employer details

Employer name

Ashbourne Medical Practice

Address

Clifton Road

Ashbourne

Derbyshire

DE6 1DR


Employer's website

https://www.ashbournemedicalpractice.co.uk (Opens in a new tab)

Employer details

Employer name

Ashbourne Medical Practice

Address

Clifton Road

Ashbourne

Derbyshire

DE6 1DR


Employer's website

https://www.ashbournemedicalpractice.co.uk (Opens in a new tab)

For questions about the job, contact:

Operational Manager

Melissa Atkinson

01335216885

Date posted

23 February 2024

Pay scheme

Other

Salary

£11.06 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1391-24-0000

Job locations

Clifton Road

Ashbourne

Derbyshire

DE6 1DR


Supporting documents

Privacy notice

Ashbourne Medical Practice's privacy notice (opens in a new tab)