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Roxbourne Medical Centre

Healthcare Assistant (HCA)

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This job is now closed

Job summary

We are looking for an enthusiastic, courteous and friendly Healthcare Assistant to provide a range of healthcare services to our patients. The individual will join our fantastic team on a full-time basis of 37.5 This is a rewarding role which will enable the individual to help keep our community healthy and safe.

This is a challenging role for which we require a self-starter, someone who is looking for a fast-paced working environment.

*Harrow/ nearby Harrow based candidates preferred*

*This is a full-time position on-site, Monday Friday*

*Please do not apply if you have previously applied*hours.

Main duties of the job

The candidate must be able to work as part of the team whilst utilizing their own initiative to manage their own workload and implement improvements within the team/wider practice. Additionally, they should be able to communicate Practice processes to patients effectively and in line with Practice policies.

They should be able to build a rapport with patients and healthcare professionals, ensuring the practice provides services in a timely and efficient manner.

The candidate must (this list is not exhaustive):

  • be able to communicate effectively and empathetically in person, over the phone and via electronic means
  • be proficient with computers in order to complete administrative functions
  • be willing to adapt, develop and learn in an ever-changing NHS landscape
  • be able to work proactively.
  • be able to remain calm and focused under pressure

About us

Roxbourne Medical Centre is a purpose-built medical centre providing safe and effective healthcare for over 7,400 of its local residents. In addition to our in-house services, we provide a large range of services to the residents of Harrow.

We are proud of the diverse skill set and experience held by our staff. We have a friendly, helpful and supportive team comprised of GPs, GP Registrars, Nurses, HCAs, other allied professionals and clerical staff.

We are dedicated to our patients and regularly conduct reviews our services and appointments to increase access to medical care. We welcome new ideas, suggestions and feedback from patients and staff to ensure our services operate to the highest standards.

Details

Date posted

07 November 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1387-24-0004

Job locations

37 Rayners Lane

Harrow

Middlesex

HA2 0UE


Job description

Job responsibilities

The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

NHS Health Checks

Diabetes Health Checks

Diabetes Foot Checks

Referrals to health trainers and other community based services

Support the practice nurse with health promotion programmes

Review patient data to work with the nursing team, to achieve focused patient healthcare

Carry out baseline observations such as pulse oximeter, blood pressure, temperature, pulse rate, recording findings accurately

Facilitate routine and 24-hour BP monitoring, advising patients accordingly

Active participation in achieving QOF and Enhanced Services targets via clinics and recall demands

Delivery of specialist clinics, evidence-based practice for patients with long-term conditions, management and preventative HCA interventions to all patients.

Carry out BMI checks as directed

Act as a chaperone as required

Phlebotomy

Participate and administer vaccination and immunisation programmes for both Children and Adults

Ensure specimens are recorded and ready for onward transportation

Ensure all clinical rooms are adequately stocked and prepared for each session

Ensure safe storage and administration of medicines and treatments, according to local and national policy

Ensure fridges are cleaned routinely in accordance with extant guidance

Take fridge temperature as per requirement

Carry out stock take and order stock as and when required

Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy

Job description

Job responsibilities

The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

NHS Health Checks

Diabetes Health Checks

Diabetes Foot Checks

Referrals to health trainers and other community based services

Support the practice nurse with health promotion programmes

Review patient data to work with the nursing team, to achieve focused patient healthcare

Carry out baseline observations such as pulse oximeter, blood pressure, temperature, pulse rate, recording findings accurately

Facilitate routine and 24-hour BP monitoring, advising patients accordingly

Active participation in achieving QOF and Enhanced Services targets via clinics and recall demands

Delivery of specialist clinics, evidence-based practice for patients with long-term conditions, management and preventative HCA interventions to all patients.

Carry out BMI checks as directed

Act as a chaperone as required

Phlebotomy

Participate and administer vaccination and immunisation programmes for both Children and Adults

Ensure specimens are recorded and ready for onward transportation

Ensure all clinical rooms are adequately stocked and prepared for each session

Ensure safe storage and administration of medicines and treatments, according to local and national policy

Ensure fridges are cleaned routinely in accordance with extant guidance

Take fridge temperature as per requirement

Carry out stock take and order stock as and when required

Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy

Person Specification

Qualifications

Essential

  • Have an up to date HCA certificate
  • Good standard of education with excellent literacy and numeracy skills
  • Up to date certificate and training in phlebotomy

Desirable

  • Experience of working in a healthcare setting/ GP practice
  • Experience in Paediatric phlebotomy

Knowledge and skills

Essential

  • Ability to provide quality care
  • Good interpersonal and communication skills
  • Good IT skills with spreadsheets

Experience

Essential

  • Experience of working with the general public
  • Experience of working within a nursing team
  • Experience of dealing with vulnerable patients
  • Experience of working with children

Desirable

  • Experience of working in a healthcare setting/ GP practice
Person Specification

Qualifications

Essential

  • Have an up to date HCA certificate
  • Good standard of education with excellent literacy and numeracy skills
  • Up to date certificate and training in phlebotomy

Desirable

  • Experience of working in a healthcare setting/ GP practice
  • Experience in Paediatric phlebotomy

Knowledge and skills

Essential

  • Ability to provide quality care
  • Good interpersonal and communication skills
  • Good IT skills with spreadsheets

Experience

Essential

  • Experience of working with the general public
  • Experience of working within a nursing team
  • Experience of dealing with vulnerable patients
  • Experience of working with children

Desirable

  • Experience of working in a healthcare setting/ GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Roxbourne Medical Centre

Address

37 Rayners Lane

Harrow

Middlesex

HA2 0UE


Employer's website

https://roxbournemc.com/ (Opens in a new tab)

Employer details

Employer name

Roxbourne Medical Centre

Address

37 Rayners Lane

Harrow

Middlesex

HA2 0UE


Employer's website

https://roxbournemc.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Federica Leonardi

Federica.leonardi@nhs.net

Details

Date posted

07 November 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1387-24-0004

Job locations

37 Rayners Lane

Harrow

Middlesex

HA2 0UE


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