Job summary
We are a General Practice based dispensary with 4,500 dispensing patients, who are looking for a new team member. We work at our main dispensary site and also cover a branch surgery on mornings weekly.
We are a friendly team, who would like to find a qualified dispenser to join our team.
Main duties of the job
You will work in the dispensary, covering all aspects of work normally carried out in a traditional pharmacy setting including, ordering of drugs, processed patient scripts, picking and dispensing items, and covering our busy patient service desk for collections and queries.
You will also cover telephones for medication queries and assist with wholesale as part of this role.
General quality processes will include date checking, control drug register, and working to industry recognised Standard Operating procedures.
About us
We are a large semi-rural GP practice located in central Cornwall. We have approximately 24,000 registered patients, with 4,500 of these registered for our dispensary.
We have a large MDT team which includes GPs, Nurse practitioners, Paramedics, Physio, and full nursing team, together with associated admin teams.
We are a training practice and actively support learning and development for teams.
Job description
Job responsibilities
Duties and Responsibilities:
Issuing stock items and prepared prescriptions
Collection of prescription charges/checking patient exemption statements
Cash handling
Process and record controlled drugs in line with current legislations ensuring that all items are recorded in the register and that a weekly check is undertaken by the dispensing team
Processing and bundling prescriptions for the Prescription Pricing Authority
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order.
Maintaining full and accurate records of all dispensing transactions.
Work within the guidelines issued by the practice Standard Operating Procedures for dispensary ensuring these are followed at all times
Undertaking other reasonable duties within the framework of the post as directed by the dispensary manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Job description
Job responsibilities
Duties and Responsibilities:
Issuing stock items and prepared prescriptions
Collection of prescription charges/checking patient exemption statements
Cash handling
Process and record controlled drugs in line with current legislations ensuring that all items are recorded in the register and that a weekly check is undertaken by the dispensing team
Processing and bundling prescriptions for the Prescription Pricing Authority
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order.
Maintaining full and accurate records of all dispensing transactions.
Work within the guidelines issued by the practice Standard Operating Procedures for dispensary ensuring these are followed at all times
Undertaking other reasonable duties within the framework of the post as directed by the dispensary manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Minimum of NVQ2 Dispensary Assistant Course
Desirable
- NVQ3 Pharmacy Technician Qualification
Experience
Essential
- Experience of working in Pharmacy or Dispensing Practice
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Minimum of NVQ2 Dispensary Assistant Course
Desirable
- NVQ3 Pharmacy Technician Qualification
Experience
Essential
- Experience of working in Pharmacy or Dispensing Practice
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
