Job responsibilities
Scanning /
Data Entry Administration:
To ensure
that all clinical correspondence is scanned accurately and promptly. To
enter clinical data into the practice clinical computer system (Systmone) as
directed. To undertake or assist with any ad-hoc administrative duties.
Collect post from administration and reception
Scan clinical correspondence into Systmone
Distribute and scan Electronic Discharge Notifications (EDNs) as
required
Check for emergency care plan patients to make doctors aware
Enter clinical data into Systmone as directed / required
Resolve any queries and problems concerning scanned correspondence
Liaise with IT Helpdesk to resolve any technical problems relating
to scanning
Attend and contribute to meetings, eg Workflow / Staff
Undertake or assist with any ad-hoc administrative duties/projects
Process electronic emails and action appropriately
Support telephones where necessary
Any other administrative duties, as the business needs
Confidentiality:
In the course of seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and
have the right to expect that staff will respect their privacy and act
appropriately
In the performance of the duties outlined in this job description,
the post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare workers. They may also have access to information
relating to the practice as a business organisation. All such information from any source is to be
regarded as strictly confidential
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the practice may only be divulged to
authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data
Health &
Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the practice health & safety
policy, the practice health & safety manual, and the practice infection
control policy and published procedures. This will include:
Using personal security systems within the workplace according to
practice guidelines
Identifying the risks involved in work activities
and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge
and skills
Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way, free from hazards
Actively reporting health and safety hazards and
infection hazards immediately when recognised
Keeping own work areas generally clean, assisting in
the maintenance of general standards of cleanliness consistent with the scope
of the job holders role
Reporting potential risks identified
Demonstrate due regard for safeguarding and
promoting the welfare of children
Equality and
Diversity:
The post-holder will support the equality, diversity and rights of
patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
Behaving in a manner that is welcoming to and of the individual,
is non-judgmental and respects their circumstances, feelings priorities and
rights.
Personal /
Professional Development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development and revalidation.
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Quality:
The
post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions,
either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own
and team activities and making suggestions on ways to improve and enhance the
teams performance
Work effectively with individuals in other agencies to meet
patients needs
Effectively manage own time, workload and resources
Communication:
The
post-holder should recognise the importance of effective communication within
the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication
and respond accordingly
Contribution
to the implementation of services:
The
post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards
and guidelines will affect own work
Participate in audit where appropriate
These duties
may be changed from time to time, dependent on the needs of the practice, if
appropriate, training and instruction will be given.
