Holbrook and Shotley Practice

Lead Dispenser

Information:

This job is now closed

Job summary

The Holbrook & Shotley Practice are looking to welcome a qualified Dispenser into our busy dispensing practice. You will play a full and active role as part of the practice team.

The hours will be worked across both our dispensaries at Holbrook and Shotley surgeries with additional hours as required to cover for annual leave and sickness.

We are looking for someone with a good understanding of Dispensing both operationally and commercially. The role has great opportunity for progression.

Main duties of the job

The main responsibilities of the role include:

To process all relevant prescriptions and repeat prescriptions as authorised by GP's and prescribing nurses where appropriate, in accordance with the good practice principles of the Dispensing Services Quality Scheme;

To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor;

.Answering and dealing with dispensary phone enquiries;

Additionally as Lead Dispenser to be responsible for:

Organisation of Holiday and Sickness cover and checking and submission of FP10s for reimbursement together with correction and resubmission of returned FP10s

Supporting/advising team members when necessary and mentoring apprentice staff

Profitable generic drug research/buying and reporting to Practice Manager on a monthly basis. Liaise with drug company representatives and negotiate dispensing discounts,

Delivery of DSQS with assistance of the Practice Manager. Including annual dispensing audit and staff appraisals. Annual review of Dispensary SOP's

Any other duties to assist in the smooth day to day running of the Dispensary and Surgery as directed by the Practice Manager.

If you are an experienced Dispenser looking for an exciting new role then we'd love to hear from you.

About us

The Holbrook and Shotley Practice is a GP Practice across two surgery sites.

We pride ourselves on providing a high standard of care to our 8000 patients. Our Practice team comprises of four GP Partners, two salaried GP, supported by a highly experienced team of nurses, dispensers, paramedic, clinical pharmacist and reception team.

Details

Date posted

19 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1366-23-0004

Job locations

The Street

Holbrook

Ipswich

Suffolk

IP9 2QS


Kingsland

Shotley

Ipswich

IP9 1ND


Job description

Job responsibilities

Duties and Responsibilities

Dispensary Duties

1.

Ensure dispensing procedures are carried out adhering to Practice Standard Operating Procedures including (but not limited to): correct labelling, appropriate cautions and warnings, FP10 completed and claims made correctly and overall smooth running of dispensary.

2.

Organisation of Holiday and Sickness cover and checking and submission of FP10s for reimbursement together with correction and resubmission of returned FP10s

3.

Monthly advising of correct endorsing to dispensers

4.

Supporting/advising team members when necessary and mentoring apprentice staff

5.

Controlled drugs audit monthly

6.

GP drug bags audit bi-monthly

7.

Ensuring drug alerts are dealt with promptly

8.

Ensuring refrigerated items are stored correctly and maintain temperature control record book

9.

Ensuring incoming stock is dealt with promptly and stock is rotated to avoid out of date items, ensuring sensible levels of stock are maintained at each dispensary and ensuring all antibiotic medications are available for dispensing at any time.

10.

Maintain high standards of cleanliness on shelves and work surfaces

11.

Ensure dispensary equipment is kept clean and in good working order

12.

Profitable generic drug research/buying and reporting to Practice Manager on a monthly basis. Liaise with drug company representatives and negotiate dispensing discounts,

13.

Maintaining first point of call for any dispensing issues

14.

Ensuring any errors are recorded in the Errors register on a monthly basis

15.

Preparation of dispensary delivery service schedules and ensuring all is ready for collection by delivery person

16.

Ensuring printing of FP10s and preparation of all medications for those patients on the Repeat Prescribing Service

17.

Delivery of DSQS with assistance of the Practice Manager. Including annual dispensing audit and staff appraisals. Annual review of Dispensary SOP's

18.

Monitoring of EPS prescriptions

19.

Any other duties as required by the Partners and Management

20.

Observe health and safety guidelines at all times

Job description

Job responsibilities

Duties and Responsibilities

Dispensary Duties

1.

Ensure dispensing procedures are carried out adhering to Practice Standard Operating Procedures including (but not limited to): correct labelling, appropriate cautions and warnings, FP10 completed and claims made correctly and overall smooth running of dispensary.

2.

Organisation of Holiday and Sickness cover and checking and submission of FP10s for reimbursement together with correction and resubmission of returned FP10s

3.

Monthly advising of correct endorsing to dispensers

4.

Supporting/advising team members when necessary and mentoring apprentice staff

5.

Controlled drugs audit monthly

6.

GP drug bags audit bi-monthly

7.

Ensuring drug alerts are dealt with promptly

8.

Ensuring refrigerated items are stored correctly and maintain temperature control record book

9.

Ensuring incoming stock is dealt with promptly and stock is rotated to avoid out of date items, ensuring sensible levels of stock are maintained at each dispensary and ensuring all antibiotic medications are available for dispensing at any time.

10.

Maintain high standards of cleanliness on shelves and work surfaces

11.

Ensure dispensary equipment is kept clean and in good working order

12.

Profitable generic drug research/buying and reporting to Practice Manager on a monthly basis. Liaise with drug company representatives and negotiate dispensing discounts,

13.

Maintaining first point of call for any dispensing issues

14.

Ensuring any errors are recorded in the Errors register on a monthly basis

15.

Preparation of dispensary delivery service schedules and ensuring all is ready for collection by delivery person

16.

Ensuring printing of FP10s and preparation of all medications for those patients on the Repeat Prescribing Service

17.

Delivery of DSQS with assistance of the Practice Manager. Including annual dispensing audit and staff appraisals. Annual review of Dispensary SOP's

18.

Monitoring of EPS prescriptions

19.

Any other duties as required by the Partners and Management

20.

Observe health and safety guidelines at all times

Person Specification

Experience

Essential

  • At least 2 years dispensary or pharmacy experience;
  • Excellent clinical and medication knowledge;
  • The commitment to continue to learn new clinical skills and develop your career;
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;
  • The ability to be adaptable and flexible in your approach;
  • Commitment and passion for patient care
  • Commercial awareness and understanding of Dispensary profitability

Desirable

  • Experience of working in a GP Practice is desirable

Qualifications

Essential

  • You will have at least a NVQ Level 2/3 Dispensary or equivalent Pharmacy Services qualification;

Experience

Essential

  • Direct supervision and mentoring of staff
  • Good communication and IT skills
  • Ability to work as a team
Person Specification

Experience

Essential

  • At least 2 years dispensary or pharmacy experience;
  • Excellent clinical and medication knowledge;
  • The commitment to continue to learn new clinical skills and develop your career;
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;
  • The ability to be adaptable and flexible in your approach;
  • Commitment and passion for patient care
  • Commercial awareness and understanding of Dispensary profitability

Desirable

  • Experience of working in a GP Practice is desirable

Qualifications

Essential

  • You will have at least a NVQ Level 2/3 Dispensary or equivalent Pharmacy Services qualification;

Experience

Essential

  • Direct supervision and mentoring of staff
  • Good communication and IT skills
  • Ability to work as a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Holbrook and Shotley Practice

Address

The Street

Holbrook

Ipswich

Suffolk

IP9 2QS


Employer's website

https://www.holbrookandshotleysurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Holbrook and Shotley Practice

Address

The Street

Holbrook

Ipswich

Suffolk

IP9 2QS


Employer's website

https://www.holbrookandshotleysurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Lorna Bacon

lorna.bacon1@nhs.net

01473328263

Details

Date posted

19 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1366-23-0004

Job locations

The Street

Holbrook

Ipswich

Suffolk

IP9 2QS


Kingsland

Shotley

Ipswich

IP9 1ND


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Holbrook and Shotley Practice's privacy notice (opens in a new tab)