Job summary
Monday: 08:30 - 13:00 & 14:00 - 17:00
Thursday: 08:30 - 13:00 & 14:00 - 17:00
Friday: 08:30 - 13:00 & 14:00 - 17:00
Total = 22 hours 30 minutes
We are looking for a Data
Administrator to join our friendly team at Pennys Hill Practice. You should
have previous experience in a customer service environment, be flexible and
willing to learn and have an ability to work under pressure. Applicants should
also be confident and able to project a positive and friendly image to patients
and other visitors, either in person or via the telephone as well as offer
general assistance to the practice team. Whilst knowledge and experience of the
NHS are beneficial, they are not essential, and training will be given. This is
a challenging role at times, but it is also very rewarding.
Please
note that the successful applicant must have the right to work in the UK. Unfortunately, we are unable to offer or support visa sponsorship for this role.
Main duties of the job
The
duties and responsibilities to be undertaken may include any or
all of the items in the attached job description.
Duties may be varied from time to time
under the direction of the Assistant to the Practice
Manager or Practice Manager, dependent on current and evolving practice
workload and staffing levels.
About us
We are looking for a data administrator to join our team
here at Penny's Hill Practice. We are based in Ferndown Town Centre in walking
distance to all amenities and the local supermarket. The practice shares the
purpose built premises with Orchid House Surgery with a range of community
services also being provided from attached facilities.
Pennys Hill Practice is a six partner practice providing
a range of primary care and community health services from Ferndown Medical
Centre. We run a personal list system for our 6 GP's and have approximately 7500 patients registered with us. We also have 3 practice nurses, 1
Phlebotomist, 1 Phlebotomist / HCA, 1 tracker nurse / HCA and our reception
team.
Job description
Job responsibilities
Please see the attached job description for information of the duties and responsibilities to be undertaken within the role.
Please note, duties
may be varied from time to time under the direction of the Assistant to the Practice Manager or Practice Manager, dependent on
current and evolving practice workload and staffing levels.
Job description
Job responsibilities
Please see the attached job description for information of the duties and responsibilities to be undertaken within the role.
Please note, duties
may be varied from time to time under the direction of the Assistant to the Practice Manager or Practice Manager, dependent on
current and evolving practice workload and staffing levels.
Person Specification
Qualifications
Essential
- Good standard of general education
- GCSE mathematics or equivalent
- GCSE English or equivalent
Desirable
Others
Essential
- Flexibility of working hours/ability to work at desired times
Desirable
Qualities & Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Awareness of data security requirements
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to use own initiative
- Smart appearance
Experience
Essential
- Experience of Microsoft office software & Windows
- Keyboard skills
- Customer service skills
- IT Literate
- The ability to adjust to changes and new ways of working
- Problem solving skills
- Flexible approach, team player, good sense of humour
- Able to take messages accurately and deal with appropriately
- Good telephone manner
Desirable
- Experience of SystmOne clinical system
- Knowledge of medical terminology
Knowledge
Essential
- Excellent communication skills - written and verbal
Person Specification
Qualifications
Essential
- Good standard of general education
- GCSE mathematics or equivalent
- GCSE English or equivalent
Desirable
Others
Essential
- Flexibility of working hours/ability to work at desired times
Desirable
Qualities & Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Awareness of data security requirements
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to use own initiative
- Smart appearance
Experience
Essential
- Experience of Microsoft office software & Windows
- Keyboard skills
- Customer service skills
- IT Literate
- The ability to adjust to changes and new ways of working
- Problem solving skills
- Flexible approach, team player, good sense of humour
- Able to take messages accurately and deal with appropriately
- Good telephone manner
Desirable
- Experience of SystmOne clinical system
- Knowledge of medical terminology
Knowledge
Essential
- Excellent communication skills - written and verbal
