Schoolacre Surgery

Clinical Workflow Administrator

Information:

This job is now closed

Job summary

We are looking for an experienced Workflow Administrator. The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols. The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record. The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, e.g. contacting patients to make appointments or completing referrals.

Main duties of the job

1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,

2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols

3.Pass appropriate issues to GPs and other members of the practice clinical team and non-clinical teams

4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues)

5.Work to the agreed practice protocols

6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader

7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements

8.Any other duties deemed commensurate with the level of the post

About us

We are a 3,000 patient family friendly practice. We have 2 female GP partners, ANP, HCA and a lovely reception and admin team. We are based in shard end.

We are active in our local, supportive, Primary Care Network and have excellent relationships with external stakeholders.

We have a strong culture of patient safety, high quality and empathy. Our Mission Statement reflects our values as a Practice with patients being at the heart of all of our activities.

Details

Date posted

12 February 2025

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1351-25-0001

Job locations

2 Schoolacre Road

Birmingham

B34 6RB


Job description

Job responsibilities

Job Description: Workflow Administrator

Responsible to: Practice Manager

Reports to: Practice Manager

Hours of Work:As per contract

Salary:As per contract

Job Summary:

The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols. The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record. The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, e.g. contacting patients to make appointments or completing referrals.

Roles and Responsibilities:

1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,

2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols

3.Pass appropriate issues to GPs and other members of the practice clinical team and non-clinical teams

4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues)

5.Work to the agreed practice protocols

6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader

7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements

8.Any other duties deemed commensurate with the level of the post

Job description

Job responsibilities

Job Description: Workflow Administrator

Responsible to: Practice Manager

Reports to: Practice Manager

Hours of Work:As per contract

Salary:As per contract

Job Summary:

The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols. The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record. The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, e.g. contacting patients to make appointments or completing referrals.

Roles and Responsibilities:

1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,

2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols

3.Pass appropriate issues to GPs and other members of the practice clinical team and non-clinical teams

4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues)

5.Work to the agreed practice protocols

6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader

7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements

8.Any other duties deemed commensurate with the level of the post

Person Specification

Qualifications

Essential

  • Essential
  • Experience in Workflow Administrator duties.
  • Disclosure and Barring Service Check
  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Person Specification

Qualifications

Essential

  • Essential
  • Experience in Workflow Administrator duties.
  • Disclosure and Barring Service Check
  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Schoolacre Surgery

Address

2 Schoolacre Road

Birmingham

B34 6RB


Employer's website

https://www.schoolacresurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Schoolacre Surgery

Address

2 Schoolacre Road

Birmingham

B34 6RB


Employer's website

https://www.schoolacresurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Sabrina Jussab

sabrina.jussab1@nhs.net

01217303887

Details

Date posted

12 February 2025

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1351-25-0001

Job locations

2 Schoolacre Road

Birmingham

B34 6RB


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