Job summary
Are you passionate about patient-centered care and want to make a difference?
General Practice Alliance (GPA) are looking for a proactive Pharmacy Technician to join our
friendly pharmacy team, working across five GP
practices within Grand Union PCN.
You'll be part of an experienced
and well-established team within GPA, including a Principal Pharmacist, Senior Pharmacist,
five Clinical Pharmacists, a Senior Pharmacy Technician, two Pharmacy
Technicians, and two Pharmacy Care Coordinators. There is real scope for you to shape the role and make a meaningful
contribution to medicines safety and patient outcomes.
The role will be full time, although part-time hours will also be considered.
Main duties of the job
As a Pharmacy Technician, you'll play a key role in improving medication safety through audits, reporting, and supporting the implementation of clinical guidance from MHRA, NICE, CQC,
QOF, and Eclipse. You'll manage blood tests, monitor high-risk medicines, and support safe prescribing practices.
A key part of your role will be handling same-day medication queries from GPs, community pharmacies, care homes, and practice staff. You'll provide timely, accurate responses and work closely with Clinical Pharmacists to escalate issues when needed.
You'll also lead medication reconciliation for new care home and practice patients, review discharge summaries and outpatient letters, and help maintain robust medication ordering systems.
For an informal discussion about the role, please contact Zoe directly at zoe.webb5@nhs.net.
Interview dates: 29th July and 6th August 2025
Please note, we are unable to provide visa sponsorship for this role.
About us
GPA is an established GP federation, delivering high-quality, equitable healthcare across 19 practices and serving over 210,000 people. We proudly deliver a dedicated pharmacy service to Grand Union PCN, supporting patient care through collaborative, innovative working.
Were committed to training and development, offering access to the Primary Care Pharmacy Education Pathway (PCPEP), hands-on clinical leadership, and opportunities to work in multidisciplinary teams. Strong links with local services also help us respond effectively to community needs.
Our work environment is friendly, flexible, and designed to support your wellbeing.In addition to competitive pay, we offer a range of exclusive benefits:
- Hybrid Working Arrangements: Flexible working, supporting a healthy work-life balance.
- NHS Pension Scheme: With a 23.7% employer contribution.
- Generous Annual Leave: To promote well-being and time away from work.
- Employee Discount Schemes: Including the Blue Light Card for discounts on the high street and online.
- Wellbeing Package: Encompassing an Employee Assistance Programme, Wellbeing portal, and access to the Feeling Good app.
- Discounted Trilogy Gym Membership: Encouraging an active, healthy lifestyle.
Join us and be part of a forward-thinking, supportive team thats shaping the future of primary care. Lets create better care together.
Job description
Job responsibilities
Support and respond to medicines-related queries from colleagues, patients, and relatives face to face, by phone, or email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests, or extra supplies.
Manage requirements identified in the current financial years Network Contract DES.
Identify blood tests, recalls and reviews using established protocols and templates before forwarding these to the appropriate clinician.
Review and action hospital discharge notifications and outpatient hospital letters to reconcile medication against current repeats, flagging and correcting discrepancies.
Promote safe medication use, report medicine-related incidents, and pro-actively prevent safeguarding incidents.
Use knowledge of GP prescribing and community pharmacy dispensing systems to advise on prescribing/dispensing issues to develop the skills of practice and pharmacy staff.
Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures.
Support practice prescribing budgets by on-going monitoring, auditing and analysing drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes awareness of latest QIPP and other cost targets.
Review medication with the pharmacists and recommend prescribing changes to improve outcomes and cost-effectiveness.
Provide support and training to prescription teams to support and facilitate:
- Prescription requests from community patients, nursing/care home staff, pharmacy staff and GPs.
- Prescriptions for nursing/care homes, checking for changes and adherence/over-ordering issues.
Build strong relationships with care and nursing staff and act as a link between the care home and the surgery teams.
Support care homes with medication waste and ordering systems by reviewing and recommending improvements for safety and efficiency.
Job description
Job responsibilities
Support and respond to medicines-related queries from colleagues, patients, and relatives face to face, by phone, or email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests, or extra supplies.
Manage requirements identified in the current financial years Network Contract DES.
Identify blood tests, recalls and reviews using established protocols and templates before forwarding these to the appropriate clinician.
Review and action hospital discharge notifications and outpatient hospital letters to reconcile medication against current repeats, flagging and correcting discrepancies.
Promote safe medication use, report medicine-related incidents, and pro-actively prevent safeguarding incidents.
Use knowledge of GP prescribing and community pharmacy dispensing systems to advise on prescribing/dispensing issues to develop the skills of practice and pharmacy staff.
Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures.
Support practice prescribing budgets by on-going monitoring, auditing and analysing drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes awareness of latest QIPP and other cost targets.
Review medication with the pharmacists and recommend prescribing changes to improve outcomes and cost-effectiveness.
Provide support and training to prescription teams to support and facilitate:
- Prescription requests from community patients, nursing/care home staff, pharmacy staff and GPs.
- Prescriptions for nursing/care homes, checking for changes and adherence/over-ordering issues.
Build strong relationships with care and nursing staff and act as a link between the care home and the surgery teams.
Support care homes with medication waste and ordering systems by reviewing and recommending improvements for safety and efficiency.
Person Specification
Skills and Knowledge
Essential
- A good understanding of GPs, general practice prescribing, concepts of rational prescribing, and strategies for improving prescribing.
- Strong communication skills, with the ability to understand, analyse, and clearly explain complex or sensitive information to various audiences.
- Ability to prioritise and problem solve effectively, recognising when to escalate issues to seniors or GPs.
- Confident using Microsoft Office and healthcare-related computer systems, including platforms similar to SystmOne.
- Proven understanding of safeguarding vulnerable people and the local safeguarding processes.
Experience
Essential
- Applying clinical knowledge and evidence-based healthcare principles in practice.
- Experience working effectively within diverse or multidisciplinary teams.
- Experience in providing supervision while maintaining professional boundaries.
Job Circumstances
Essential
- Reliable transportation to facilitate a hybrid work arrangement and occasional travel for mandatory meetings as required by the position.
Qualifications
Essential
- NVQ L3 Diploma in Pharmacy Service Skills (QCF) plus L3 QCF Diploma in Pharmaceutical Science or GPhC-accredited equivalent (including pre-July 2011)
- Mandatory registration with the General Pharmaceutical Council (GPhC).
Desirable
- Completion or ongoing participation in the CPPE Primary Care Pharmacy Education Pathway (PCPEP).
Person Specification
Skills and Knowledge
Essential
- A good understanding of GPs, general practice prescribing, concepts of rational prescribing, and strategies for improving prescribing.
- Strong communication skills, with the ability to understand, analyse, and clearly explain complex or sensitive information to various audiences.
- Ability to prioritise and problem solve effectively, recognising when to escalate issues to seniors or GPs.
- Confident using Microsoft Office and healthcare-related computer systems, including platforms similar to SystmOne.
- Proven understanding of safeguarding vulnerable people and the local safeguarding processes.
Experience
Essential
- Applying clinical knowledge and evidence-based healthcare principles in practice.
- Experience working effectively within diverse or multidisciplinary teams.
- Experience in providing supervision while maintaining professional boundaries.
Job Circumstances
Essential
- Reliable transportation to facilitate a hybrid work arrangement and occasional travel for mandatory meetings as required by the position.
Qualifications
Essential
- NVQ L3 Diploma in Pharmacy Service Skills (QCF) plus L3 QCF Diploma in Pharmaceutical Science or GPhC-accredited equivalent (including pre-July 2011)
- Mandatory registration with the General Pharmaceutical Council (GPhC).
Desirable
- Completion or ongoing participation in the CPPE Primary Care Pharmacy Education Pathway (PCPEP).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
