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Practice Administrator

St Mary Street Surgery

Information:

This job is now closed

Job summary

St Mary Street Surgery is a medium sized practice located in Thornbury.

We are looking for an enthusiastic and dynamic individual to join our friendly administration team who look after the practice's 'behind the scenes' endeavours. We have 30 hours available to be worked everyday preferably but we would also consider other working patterns including 4 days or a job share.

The successful candidate will be organised, dynamic and able to work under their own initiative as well as be a team player.

Main duties of the job

Our administrative team is pivotal to our service. The work undertaken by the administrative team underpins all functions of the practice. You will need to have good organisational and communication skills to ensure the smooth running of the practices administrative duties which are vast.

About us

We are a friendly, social bunch and fair well in the annual GP Patient Survey.

We are a GP training practice with 3 of our 4 Partners registered as trainers; we commonly have at least one learner with us at any given time. In addition, we are supported by 3 part time salaried GPs, 2 Nurse Practitioners, a highly successful nursing team and a dedicated and supportive administrative and reception team.

Date posted

24 January 2025

Pay scheme

Other

Salary

£11.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1334-25-0000

Job locations

St Mary Street

Thornbury

BS35 2AT


Job description

Job responsibilities

Providing administrative support to the management team

Baby immunisation recall

Smear call and recall

High risk drug monitoring

Registering new patients including babies

Arrange online access for patients

Patient deductions

Completion of claim forms Womens health and FP34s

Online access administration

Basic coding and recording of results

Processing workflow i.e. incoming patient documentation (hard copy and electronic)

Processing e-Consultations

Assisting with the management of petty cash

Private income lead

Carers champion including maintaining the carers register

Appointment book publication

IT support primary contact

Processing referrals

Medical Record redaction

Job description

Job responsibilities

Providing administrative support to the management team

Baby immunisation recall

Smear call and recall

High risk drug monitoring

Registering new patients including babies

Arrange online access for patients

Patient deductions

Completion of claim forms Womens health and FP34s

Online access administration

Basic coding and recording of results

Processing workflow i.e. incoming patient documentation (hard copy and electronic)

Processing e-Consultations

Assisting with the management of petty cash

Private income lead

Carers champion including maintaining the carers register

Appointment book publication

IT support primary contact

Processing referrals

Medical Record redaction

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting
  • Experience of working in an office environment

Desirable

  • Experience of working in a primary care environment

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policy and procedure
  • Competent in the use of Office and Outlook

Desirable

  • EMIS WEB / Systmone / Vision user skills

Qualifications

Essential

  • GCSE English (grade c or above)
  • At least three other (grade c or above)

Desirable

  • Educated to A-level/equivalent or higher, with relevant experience
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting
  • Experience of working in an office environment

Desirable

  • Experience of working in a primary care environment

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policy and procedure
  • Competent in the use of Office and Outlook

Desirable

  • EMIS WEB / Systmone / Vision user skills

Qualifications

Essential

  • GCSE English (grade c or above)
  • At least three other (grade c or above)

Desirable

  • Educated to A-level/equivalent or higher, with relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Mary Street Surgery

Address

St Mary Street

Thornbury

BS35 2AT


Employer's website

https://www.stmarystreetsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St Mary Street Surgery

Address

St Mary Street

Thornbury

BS35 2AT


Employer's website

https://www.stmarystreetsurgery.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Emma Williams

Emma.Williams82@nhs.net

Date posted

24 January 2025

Pay scheme

Other

Salary

£11.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1334-25-0000

Job locations

St Mary Street

Thornbury

BS35 2AT


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