Severn View Family Practice

Data Quality Administrator

The closing date is 06 July 2025

Job summary

The role is 24 hrs a week - Monday, Tuesday, Thursday - 8am -4pm. Flexible working hours can be arranged at management discretion.

The Data Quality Administrator role covers all aspects of General practice admin with a strong emphasis on clinical coding, searches, fixing or reporting IT issues and helping report faults within the building to NHS property services and escort any maintenance teams around the building.

Main duties of the job

EMIS and Documentation Workflow

Administer all electronic and paper copy documentation workflow under the supervision of the Operations lead, coding documents, content as necessary, recording follow up needs and auctioning these accordingly

Action EMIS tasks as necessary

New and temporary registrations and deduction of patients who have left the practice.

Admin

Oversea the Admin emails ensure actioned and distributed as required.

Back-office administration support as directed by operations lead

Assist with basic summarizing medical records

GP2GP filing of new patient records including adding medications.

Smear recall and recording

Support on all areas of IT as required with the admin team

The health centre building is managed by NHS Property Services, the role is to support the maintenance team as point of contact for the practice

Notes Summarising Duties- Subject to change

Data Quality

Understand the data quality searches in Emis and Ardens and utilise the information to resolve any issues

GDPR

Oversee the Subject Access Request process and administration of all requests

Ensure the safe keeping of medical records.

Support if required and action the medical insurance report process and administer requests including raising invoices, chasing payments, recording and monitoring requests. This role will is shared with the medical secretary on an alternate basis

Redacting of patient notes- as needed

Safeguarding redaction of police reports

About us

Severn View Family Practice is a three partner GP surgery based in Thornbury Health Centre. We have a list size of approx 9000. We look after local care/nursing homes as well as the Henderson rehabilitation ward.

We are a training practice and usually have a mixture of ST3, 1st/2nd/5th yr students.

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1333-25-0000

Job locations

Thornbury Health Centre

Eastland Road

Thornbury

BS35 1DP


Job description

Job responsibilities

Job Role and Responsibilities

EMIS and Documentation Workflow

Administer all electronic and paper copy documentation workflow under the supervision of the Operations lead, coding documents, content as necessary, recording follow up needs and auctioning these accordingly

Action EMIS tasks as necessary

Check lab reports for correctness and process accordingly

New and temporary registrations and deduction of patients who have left the practice.

New and Temporary patient registrations and help with patient deductions is required.

Report on vital statistics extracted from EMIS practice list size, patients per GP, etc

Admin

Oversea the Admin emails ensure actioned and distributed as required.

8AZ search in ardens- follow up tasks list safety net search for patients ensure reviewed and actioned monthly

Support with any Building maintenance & defects.

Back-office administration support as directed by operations lead

IT support adhoc as and when required in the absence of the operations lead

Assist with basic summarizing medical records

GP2GP filing of new patient records including adding medications.

Smear recall and recording

New and Temporary patient registrations

Non responder and not known at address - action.

Adding/Coding Immunisations for under 6s and pneumococcal immunisation onto new patients records as necessary.

IT

Support on all areas of IT as required with the admin team

o Support point of contact for all IT upgrades hardware and software

o Sorting and reporting IT issues on behalf of all staff

o EMIS support profile configuration, adding users, searches, templates

o Managing text messaging services within the practice

o Advising management on and initiating technological solutions for everyday tasks

o Remote Access platform for remote working

o Telephone Systems & Operations

o Diagnostic checks/ equipment maintenance- nurse equipment.

o Smart card sponsor

o Innovation Solutions

Buildings Maintenance and compliance-

The health centre building is managed by NHS Property Services, the role is to support the maintenance team as point of contact for the practice

Take the lead on building defects and report to NHSPC through the appropriate channels

Maintain the estate schedule register for building maintenance provided by NHs property services, ensuring building compliance with health & safety laws.

Notes Summarising Duties- Subject to change

In accordance with practice standards as defined with the Summarising protocol:

Maintain the practice summarising protocol, ensuring reflecting current practice.

Summarise/ check all new patient paper and electronic records are upto date

Summarise existing patient notes where an insurance report is requested

Summarise existing patient notes at Drs request

Spontaneously tidy and maintain existing notes

GDPR

Oversee the Subject Access Request process and administration of all requests

Ensure the safe keeping of medical records.

Support if required and action the medical insurance report process and administer requests including raising invoices, chasing payments, recording and monitoring requests. This role will is shared with the medical secretary on an alternate basis

Redacting of patient notes- as needed

Safeguarding redaction of police reports

Data Quality

Understand the data quality searches in Emis and Ardens and utilise the information to resolve any issues

Interrogate and utilise Ardens to the maximum

Support IT tools klink, Accurx, Telephone system etc- provide data information as required

Support website Maintenance.

Assist with Monthly Audit search in GDPR- Spot inspections.

Maintain an up-to-date library of processes for own area of work.

Regular meetings with safeguarding lead GP assist with admin of register and queries as required

Near Patient Testing recall and recording

Reporting and monitoring certain drug use amongst patients.-Issue Weekly Drug monitoring prescriptions in line with protocol & GP supervision.

Zoladex and Prostap injections monitoring

Assist with weekly adding the appointment templates as guided by Operations lead for all clinicians

This list provides an overview of duties for this role but is as always not exhaustive. All employees are asked to undertake any other tasks that are asked of them, within reason.

Job description

Job responsibilities

Job Role and Responsibilities

EMIS and Documentation Workflow

Administer all electronic and paper copy documentation workflow under the supervision of the Operations lead, coding documents, content as necessary, recording follow up needs and auctioning these accordingly

Action EMIS tasks as necessary

Check lab reports for correctness and process accordingly

New and temporary registrations and deduction of patients who have left the practice.

New and Temporary patient registrations and help with patient deductions is required.

Report on vital statistics extracted from EMIS practice list size, patients per GP, etc

Admin

Oversea the Admin emails ensure actioned and distributed as required.

8AZ search in ardens- follow up tasks list safety net search for patients ensure reviewed and actioned monthly

Support with any Building maintenance & defects.

Back-office administration support as directed by operations lead

IT support adhoc as and when required in the absence of the operations lead

Assist with basic summarizing medical records

GP2GP filing of new patient records including adding medications.

Smear recall and recording

New and Temporary patient registrations

Non responder and not known at address - action.

Adding/Coding Immunisations for under 6s and pneumococcal immunisation onto new patients records as necessary.

IT

Support on all areas of IT as required with the admin team

o Support point of contact for all IT upgrades hardware and software

o Sorting and reporting IT issues on behalf of all staff

o EMIS support profile configuration, adding users, searches, templates

o Managing text messaging services within the practice

o Advising management on and initiating technological solutions for everyday tasks

o Remote Access platform for remote working

o Telephone Systems & Operations

o Diagnostic checks/ equipment maintenance- nurse equipment.

o Smart card sponsor

o Innovation Solutions

Buildings Maintenance and compliance-

The health centre building is managed by NHS Property Services, the role is to support the maintenance team as point of contact for the practice

Take the lead on building defects and report to NHSPC through the appropriate channels

Maintain the estate schedule register for building maintenance provided by NHs property services, ensuring building compliance with health & safety laws.

Notes Summarising Duties- Subject to change

In accordance with practice standards as defined with the Summarising protocol:

Maintain the practice summarising protocol, ensuring reflecting current practice.

Summarise/ check all new patient paper and electronic records are upto date

Summarise existing patient notes where an insurance report is requested

Summarise existing patient notes at Drs request

Spontaneously tidy and maintain existing notes

GDPR

Oversee the Subject Access Request process and administration of all requests

Ensure the safe keeping of medical records.

Support if required and action the medical insurance report process and administer requests including raising invoices, chasing payments, recording and monitoring requests. This role will is shared with the medical secretary on an alternate basis

Redacting of patient notes- as needed

Safeguarding redaction of police reports

Data Quality

Understand the data quality searches in Emis and Ardens and utilise the information to resolve any issues

Interrogate and utilise Ardens to the maximum

Support IT tools klink, Accurx, Telephone system etc- provide data information as required

Support website Maintenance.

Assist with Monthly Audit search in GDPR- Spot inspections.

Maintain an up-to-date library of processes for own area of work.

Regular meetings with safeguarding lead GP assist with admin of register and queries as required

Near Patient Testing recall and recording

Reporting and monitoring certain drug use amongst patients.-Issue Weekly Drug monitoring prescriptions in line with protocol & GP supervision.

Zoladex and Prostap injections monitoring

Assist with weekly adding the appointment templates as guided by Operations lead for all clinicians

This list provides an overview of duties for this role but is as always not exhaustive. All employees are asked to undertake any other tasks that are asked of them, within reason.

Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English

Desirable

  • Experience of clinical coding
  • Experience of Emis Web - now Optum
  • Experience of Microsoft 365 package, excell, word etc

Experience

Desirable

  • Experience of working in a GP practice
Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English

Desirable

  • Experience of clinical coding
  • Experience of Emis Web - now Optum
  • Experience of Microsoft 365 package, excell, word etc

Experience

Desirable

  • Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Severn View Family Practice

Address

Thornbury Health Centre

Eastland Road

Thornbury

BS35 1DP


Employer's website

https://www.drfoubisterandpartners.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Severn View Family Practice

Address

Thornbury Health Centre

Eastland Road

Thornbury

BS35 1DP


Employer's website

https://www.drfoubisterandpartners.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Lead

Sarah Brealey

sarahbrealey@nhs.net

01454412599

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1333-25-0000

Job locations

Thornbury Health Centre

Eastland Road

Thornbury

BS35 1DP


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