Facility and Workflow Administrator

Job description

Job responsibilities

IT

The IT requirements/ equipment is fully supported by NHS SWCSU IT team, the role supports the team within the practice on all areas of IT including:

o Point of contact for all IT upgrades hardware and software

o Sorting and reporting IT issues on behalf of all staff

o EMIS support profile configuration, adding users, searches, templates.

o Managing text messaging services within the practice

o Website

o Remote Access platform for remote working

o Telephone Systems & Operations

o Diagnostic checks/ equipment maintenance- nurse equipment.

o Smart card sponsor

EMIS and Documentation Workflow

Administer all electronic and paper copy documentation workflow.

Action EMIS tasks as necessary

Check lab reports for correctness and process accordingly.

Maintain Organ and blood donor register.

Report on vital statistics extracted from EMIS practice list size, patients per GP, etc.

Provide patient list to retinopathy service.

New and Temporary patient registrations and deductions of patients who have left the practice.

Diabetic register import/ extraction programme lead

Death register- ensure updated daily.

8AZ search in Ardens- follow up tasks list safety net search for patients ensure reviewed and actioned monthly.

Action Econsults / Klinik info onto notes code if required.

GP2GP filing of new patient records including adding medications.

GDPR

Process the Subject Access Request.

Ensure the safe keeping of medical records.

Redacting of patient notes- as needed

Safeguarding redaction of police reports

Buildings Maintenance and compliance-

The health centre building is managed by NHS Property Services, the role is to support the maintenance team as point of contact for the practice

Take the lead on building defects and report to NHSPC through the appropriate channels

Maintain the estate schedule register for building maintenance provided by NHs property services, ensuring building compliance with health & safety laws.

Other

Maintain an up-to-date library of processes for own area of work

Assist team with the admin emails ensure actioned and distributed as required

Assist with the NHS health Checks recall process.

GP2GP filing of new patient records including adding medications.

Support team with any tasks that arise as directed by the Operations lead.

This list provides an overview of duties for this role but is as always not exhaustive. All employees are asked to undertake any other tasks that are asked of them, within reason.

Person Specification

Qualifications

Essential

• GCSEs or Equivalent

Desirable

• General standard of education and any additional relevant qualifications
• European Computer Driving Licence

Experience

Essential

• Good Communication Skills
• IT skills
• Data input
• Observational skills

Desirable

• Health sector or experience of the retail trade
• Familiarity of EMIS Web
• Working with medical records

Personal Qualities and Abilities

Essential

• Empathy with people
• Can communicate and relate with others easily
• Ability to record accurate messages
• Ability to perform accurate data input/output
• Observational skills
• Reliable and flexible team worker
• Organised
• Uses initiative
• Maintain confidentiality
• Sense of humour

Desirable

• Positive attitude to work
• Balance lifestyle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Severn View Family Practice

Address

Thornbury Health Centre

Eastland Road

Thornbury

BS35 1DP

Employer's website

https://www.drfoubisterandpartners.nhs.uk/ (Opens in a new tab)