Keston and Moorings Medical Practice

Medical Assistant

Information:

This job is now closed

Job summary

Keston Medical Practice are looking for a Medical Assistant

Full-time (FTE 37.5 hours over 5 days) Fixed Term Contract for 1 year.

We appreciate the interest of all applicants in this opportunity. Please note that we may close this vacancy early if we identify a suitable candidate before the advertised closing date. We encourage interested applicants to submit their applications as soon as possible.

Main duties of the job

We are looking for a team member who can:

Work confidently with EMIS, online appointment systems, Docman, and scanning workflows

Manage complex patient appointments

Support patients face-to-face at reception

Complete a wide range of administrative tasks competently

Assist with day-to-day operational needs and respond flexibly

Contribute to improving patient satisfaction

Demonstrate understanding of CQC and GDPR compliance

Manage DNA appointments and patient expectations

Support colleagues when required

Use Excel and Word proficiently

Communicate clearly with an excellent command of English

About us

Bourne Health Partnership is a leading Primary Care NHS GP Partnership. It is the largest primary care provider in South West London, serving diverse communities across multiple GP surgeries. We are committed to delivering high-quality, patient-centred care, underpinned by innovation, community engagement, and operational excellence.

Details

Date posted

14 December 2025

Pay scheme

Other

Salary

Depending on experience Competitive

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

A1332-25-0015

Job locations

Purley War Memorial Hospital

856 Brighton Road

Purley

Surrey

CR8 2YL


Job description

Job responsibilities

Full-time (FTE 37.5 hours over 5 days) Fixed TermContract for 1 year.

We are looking for a team member who can:

  • Work confidently withEMIS, online appointment systems,Docman, and scanning workflows
  • Managecomplex patient appointments
  • Support patientsface-to-faceat reception
  • Complete a wide range of administrative tasks competently
  • Assist with day-to-day operational needs and respond flexibly
  • Contribute toimproving patient satisfaction
  • Demonstrate understanding ofCQCandGDPRcompliance
  • ManageDNA appointmentsand patient expectations
  • Support colleagues when required
  • UseExcelandWordproficiently
  • Communicate clearly with an excellent command of English

Job description

Job responsibilities

Full-time (FTE 37.5 hours over 5 days) Fixed TermContract for 1 year.

We are looking for a team member who can:

  • Work confidently withEMIS, online appointment systems,Docman, and scanning workflows
  • Managecomplex patient appointments
  • Support patientsface-to-faceat reception
  • Complete a wide range of administrative tasks competently
  • Assist with day-to-day operational needs and respond flexibly
  • Contribute toimproving patient satisfaction
  • Demonstrate understanding ofCQCandGDPRcompliance
  • ManageDNA appointmentsand patient expectations
  • Support colleagues when required
  • UseExcelandWordproficiently
  • Communicate clearly with an excellent command of English

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Work confidently with EMIS, online appointment systems, Docman, and scanning workflows
  • GP Reception experience
  • Proficient in Excel and Word
  • Excellent communicator
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Work confidently with EMIS, online appointment systems, Docman, and scanning workflows
  • GP Reception experience
  • Proficient in Excel and Word
  • Excellent communicator

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keston and Moorings Medical Practice

Address

Purley War Memorial Hospital

856 Brighton Road

Purley

Surrey

CR8 2YL


Employer's website

https://www.kestonmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Keston and Moorings Medical Practice

Address

Purley War Memorial Hospital

856 Brighton Road

Purley

Surrey

CR8 2YL


Employer's website

https://www.kestonmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Liz Shaw

liz.shaw28@nhs.net

Details

Date posted

14 December 2025

Pay scheme

Other

Salary

Depending on experience Competitive

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

A1332-25-0015

Job locations

Purley War Memorial Hospital

856 Brighton Road

Purley

Surrey

CR8 2YL


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