Job summary
We
have an exciting opportunity for an Appointment Book Administrator to work alongside the
Operations Assistant/ Reception & Operations Manager within a busy doctors
surgery in Gloucester.
If you are a hardworking forward thinking individual who is looking for a rewarding new role, this could be just what you are looking for.
Main duties of the job
The
post is ideally suited to someone with exceptional organisational and
Administration skills, combined with a high attention to detail.The
roleThe purpose of the role
is to:
Coordinate care of patients primarily through the
setting up of the practices Appointment Book. This is the primary role for
the Appointment Book Administrator and Operations Care Coordinator.
Support the Operations Manager in various aspects of
administration
About us
Aspen Medical Practice is a single large practice with over 30,000 patients. Operating from a modern main super surgery in central Gloucester, we work as one multidisciplinary team to provide the best possible service we can for our patients and their families.
Job description
Job responsibilities
Key Tasks and Responsibilities
- Setting up of Appointment Book includes:
- Understanding the conceptual basics of Clinical Operations including the various key roles that must be staffed daily.
- Being able to check the Appointment Book weekly.
- Going through the appointment book to ensure that bookings are correct in line with the care navigation process.
- Having the knowledge of the whole clinical team and who can do what.
- When clinicians are off sick, knowing how to move clinics round (which involves knowing who can do what) as well as notifying clinicians of last-minute rota changes.
- Ability to set up the weekly rotas in preparation for putting Appointment Book on.
- Ensuring that the practices target of having 7 weeks of Appointment book on this means current week plus 6 weeks ahead. This is a critical target that must be met in order to ensure smooth delivery of Clinical Operations.
- Contacting locums when required, monitoring that all information is up to date in the locum pack and personal details are up to date.
- Carrying out miscellaneous general administration tasks as directed by line manager.
Job description
Job responsibilities
Key Tasks and Responsibilities
- Setting up of Appointment Book includes:
- Understanding the conceptual basics of Clinical Operations including the various key roles that must be staffed daily.
- Being able to check the Appointment Book weekly.
- Going through the appointment book to ensure that bookings are correct in line with the care navigation process.
- Having the knowledge of the whole clinical team and who can do what.
- When clinicians are off sick, knowing how to move clinics round (which involves knowing who can do what) as well as notifying clinicians of last-minute rota changes.
- Ability to set up the weekly rotas in preparation for putting Appointment Book on.
- Ensuring that the practices target of having 7 weeks of Appointment book on this means current week plus 6 weeks ahead. This is a critical target that must be met in order to ensure smooth delivery of Clinical Operations.
- Contacting locums when required, monitoring that all information is up to date in the locum pack and personal details are up to date.
- Carrying out miscellaneous general administration tasks as directed by line manager.
Person Specification
Qualifications
Essential
- Experienced Administrator
Experience
Essential
- Administration Experience.
- Communicate effectively with other team members and Clinical staff.
- Ability to work under pressure.
- Excellent attention to detail.
- Excellent communication skills.
- Flexibility.
Desirable
- Experience working in a GP Practice
- Experience with using SystmOne.
Person Specification
Qualifications
Essential
- Experienced Administrator
Experience
Essential
- Administration Experience.
- Communicate effectively with other team members and Clinical staff.
- Ability to work under pressure.
- Excellent attention to detail.
- Excellent communication skills.
- Flexibility.
Desirable
- Experience working in a GP Practice
- Experience with using SystmOne.
