Job summary
We are seeking a friendly, organised and reliable Medical Receptionist to join our busy and supportive GP practice team. This is a patient-facing role at the heart of the practice, providing high-quality reception and administrative support to ensure the smooth day-to-day running of services.
The successful candidate will have excellent communication skills, a calm and professional manner, and the ability to work efficiently in a fast-paced healthcare environment.
Main duties of the job
- Welcoming patients and visitors in a professional and courteous manner
- Managing incoming telephone calls and online queries
- Booking, amending and cancelling appointments using the clinical system
- Processing prescription requests in line with practice protocols
- Handling patient information confidentially and in accordance with GDPR
- Scanning, filing and maintaining accurate patient records
- Liaising with clinicians and the wider practice team
- Supporting administrative tasks to ensure efficient practice operations
About us
Swarland Avenue Surgery is a small, friendly and well-established GP practice. We pride ourselves on delivering high-quality patient care in a supportive and inclusive environment.
We are committed to staff wellbeing, professional development, and fostering a positive team culture.
Details
Date posted
05 March 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A1326-26-0002
Job locations
Swarland Avenue Surgery
2 Swarland Avenue
Newcastle Upon Tyne
NE7 7TH
Employer details
Employer name
Swarland Avenue Surgery
Address
Swarland Avenue Surgery
2 Swarland Avenue
Newcastle Upon Tyne
NE7 7TH
Employer's website
Employer contact details
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