Job summary
Gordon Street Surgery is a large,
busy, friendly practice requiring a Medical Secretary to join our team and support our current Medical Secretary.
We are a practice of approximately 10,500 patients and this role will provide
secretarial support to our clinical and management team.
This role is permanent for 22.5 hours per week.
Main duties of the job
Knowledge of the EMIS clinical system and e-referrals would be essential.
The right person needs to have excellent typing/IT skills, be literate, responsible and a good communicator. He/she needs to work well and accurately and be able to work alone and as part of a team. The successful applicant will need to be flexible to cover for holidays/sickness if required.
About us
We are a well-established practice in Burton-On-Trent, delivering a wide range of services to our 10, 500 patients with the support of our 4 GP Partners, Nurses and Health Care Assistants. We are also assisted by Community Nurses and a Community Midwife.
Gordon Street Surgery is experiencing exciting times as we have recently undertaken new Management structure. We have a Practice Manager. Reception is lead by our Reception Manager who supports a team of 9 receptionists Our Admin team is led by our Practice Manager who supports 2 Administrators and a Medical Secretary.
We operate from purpose built premises with staff parking facilities.
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Practice Manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform secretarial duties.
- To receive and dispatch mail and maintain a pending system.
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Practice Manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform secretarial duties.
- To receive and dispatch mail and maintain a pending system.
Person Specification
Experience
Essential
- Medical secretary experience
- Good level of general education
- Excellent typing/IT skills
- Working knowledge of Microsoft Office
- Problem solving
- Ability to work to policies/protocols
- Planning and prioritising
- Ability to communicate effectively with patients/colleagues/outside agencies
- Accuracy in work
- Ability to work individually and as part of a team
- Ability to build and maintain good working relationships with colleagues
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Qualifications in typing/word processing
Person Specification
Experience
Essential
- Medical secretary experience
- Good level of general education
- Excellent typing/IT skills
- Working knowledge of Microsoft Office
- Problem solving
- Ability to work to policies/protocols
- Planning and prioritising
- Ability to communicate effectively with patients/colleagues/outside agencies
- Accuracy in work
- Ability to work individually and as part of a team
- Ability to build and maintain good working relationships with colleagues
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Qualifications in typing/word processing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.