Job summary
This is a development role suitable for an
apprentice, providing the opportunity to gain skills and experience in HR
administration and workforce coordination while completing an approved
apprenticeship qualification.
The post-holder will
receive structured training and supervision to carry out a range of administrative
and HR-related duties, supporting the smooth running of clinical services. The
role will focus on clinical templates, locum cover coordination, and annual
leave administration for clinical staff, alongside wider HR and organisational
support tasks
Main duties of the job
This role supports the day-to-day coordination of the clinical workforce through a range of administrative and organisational tasks. You will help manage clinical templates, support the coordination of locum cover, and assist with annual leave administration for clinical staff to ensure services run safely and smoothly.
You will also provide general HR and workforce administrative support, maintain accurate records, assist with inductions, and support managers with workforce-related tasks. The role involves regular communication with clinical and non-clinical staff and requires attention to detail, confidentiality, and good organisational skills.
About us
We are an established, large, and very busy GP Practice. We know that apprentices are key to our continued success and growth. We hope that the successful candidate will grow and thrive in our organisation, bringing their own skills and personality to enhance the team.
Newgate Medical Group is a welcoming and busy GP Practice located in Worksop, Nottinghamshire, providing regulated NHS services to our patients.
We are a large Practice with over 30,000 registered patients. We have an established team of 9 GP Partners and a host of varied health professionals including clinicians, receptionists, and large admin team, totalling approximately 80+ employed staff, plus agency workers.
We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team.
This is an exciting time to join the team as we have plans to develop a new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further.
Job description
Job responsibilities
Support day-to-day HR and workforce administration to ensure the smooth running of the practice.
Assist with maintaining accurate HR and workforce records in line with confidentiality and data protection requirements.
Support the management, updating, and application of clinical templates, ensuring continuity of clinical services.
Provide frontline support to clinical staff with template-related queries, with training and guidance.
Assist in coordinating locum cover for clinical staff, including:
-
Recording requests for cover
-
Liaising with locum agencies and clinicians
-
Updating rotas and internal records
Support the administration of annual leave for clinical staff, ensuring:
-
Leave requests are logged accurately
-
Clinical cover requirements are highlighted
-
Records are kept up to date
Maintain effective electronic and paper filing systems for HR documentation.
Support compliance-related HR administration under supervision.
Assist with the collection and preparation of HR and workforce data for reporting.
Support meeting preparation, including agendas, note-taking, and follow-up actions.
Assist with induction administration for new starters, locums, and temporary staff.
Contribute to business continuity documentation where it relates to staffing and workforce cover.
Job description
Job responsibilities
Support day-to-day HR and workforce administration to ensure the smooth running of the practice.
Assist with maintaining accurate HR and workforce records in line with confidentiality and data protection requirements.
Support the management, updating, and application of clinical templates, ensuring continuity of clinical services.
Provide frontline support to clinical staff with template-related queries, with training and guidance.
Assist in coordinating locum cover for clinical staff, including:
-
Recording requests for cover
-
Liaising with locum agencies and clinicians
-
Updating rotas and internal records
Support the administration of annual leave for clinical staff, ensuring:
-
Leave requests are logged accurately
-
Clinical cover requirements are highlighted
-
Records are kept up to date
Maintain effective electronic and paper filing systems for HR documentation.
Support compliance-related HR administration under supervision.
Assist with the collection and preparation of HR and workforce data for reporting.
Support meeting preparation, including agendas, note-taking, and follow-up actions.
Assist with induction administration for new starters, locums, and temporary staff.
Contribute to business continuity documentation where it relates to staffing and workforce cover.
Person Specification
Qualifications
Essential
- GCSE Mathematics & English (Grade C/4 or above)
Desirable
- Business, administration, or HR-related qualification at Level 2
Other Requirements
Essential
- Disclosure and Barring Service (DBS) check
Desirable
- Flexibility with working arrangements
Skills
Essential
- Strong IT skills (MS Office, Outlook)
- Clear written and verbal communication
- Ability to maintain confidentiality and accuracy
- Good organisation and time management skills
- Willingness to learn and develop
Desirable
- Familiarity with NHS or primary care systems
- Experience supporting HR or workforce processes
Personal Qualities
Essential
- Motivated to learn within HR administration
- Professional, reliable, and discreet
- Confident to ask questions and seek guidance
- Flexible and adaptable
Desirable
- Resilient in a fast-paced environment
Experience
Essential
- Previous administrative or customer service experience
Desirable
- Experience of supporting staff or managers
- Experience of rota, leave, or workforce coordination
- Experience in a healthcare or regulated environment
Person Specification
Qualifications
Essential
- GCSE Mathematics & English (Grade C/4 or above)
Desirable
- Business, administration, or HR-related qualification at Level 2
Other Requirements
Essential
- Disclosure and Barring Service (DBS) check
Desirable
- Flexibility with working arrangements
Skills
Essential
- Strong IT skills (MS Office, Outlook)
- Clear written and verbal communication
- Ability to maintain confidentiality and accuracy
- Good organisation and time management skills
- Willingness to learn and develop
Desirable
- Familiarity with NHS or primary care systems
- Experience supporting HR or workforce processes
Personal Qualities
Essential
- Motivated to learn within HR administration
- Professional, reliable, and discreet
- Confident to ask questions and seek guidance
- Flexible and adaptable
Desirable
- Resilient in a fast-paced environment
Experience
Essential
- Previous administrative or customer service experience
Desirable
- Experience of supporting staff or managers
- Experience of rota, leave, or workforce coordination
- Experience in a healthcare or regulated environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
