Job summary
To provide administrative and organisational
support to the Senior Management Team, with a focus on operations, finance and
business continuity. The post-holder will assist with maintaining financial and
operational records, processing invoices, supporting budget monitoring,
preparing reports, and ensuring compliance documentation is kept up to date.
They will also provide day-to-day admin support to ensure the smooth running of
operational and finance functions within a large GP Practice.
This is a varied
entry-level role, particularly suitable for a recent graduate seeking to
develop practical experience in operations and finance.
If you are highly motivated, can work with initiative, have excellent communication & IT skills, the ability to work as part of a team, or autonomously then we would love to hear from you.
Main duties of the job
The Operations & Finance Support Officer will assist the senior management team with day-to-day operational and financial activities across the practice. The role involves maintaining records, processing invoices, monitoring budgets, supporting compliance reporting, and helping to ensure the smooth running of administrative and finance functions. Its a varied position offering practical experience in both business operations and finance within a busy GP practice.
About us
Newgate Medical Group (NMG) is a welcoming & busy single practice Primary Care Network (PCN) with over 30,000 patients. We are a large Practice. We have an established team of 9 GP Partners & a host of varied health professionals including pharmacists, nurses, ANP's, PA, Paramedics, Social Prescribing link workers, care co-ordinators & a large admin team. We offer a supportive team environment, training, pension and good holiday package for the right candidate.
We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team.
This is an exciting time to join the team as we have plans to develop a new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further.
Job description
Job responsibilities
Support day-to-day operational
functions to ensure smooth running of the practice.
Maintain and update
operational logs, including contracts, service level agreements, insurance
policies, and subscriptions.
Assist with compliance and
regulatory submissions (e.g. CQC, NHS returns, business continuity planning).
Maintain effective filing and
document management systems (electronic and paper).
Support senior managers with
operational data collation and reporting.
Process and record invoices,
receipts, and purchase orders in line with practice procedures.
Maintain and update finance
spreadsheets and assist with monitoring budgets.
Support the Finance Manager
with reconciliations and preparation of financial reports.
Assist with payroll
administration and financial submissions under the supervision of the Finance
Manager.
Manage and apply clinical
templates to ensure business continuity and patient care.
Provide frontline support to
onsite clinical staff with template-related issues.
Liaise with third-party
providers delivering clinical cover.
Job description
Job responsibilities
Support day-to-day operational
functions to ensure smooth running of the practice.
Maintain and update
operational logs, including contracts, service level agreements, insurance
policies, and subscriptions.
Assist with compliance and
regulatory submissions (e.g. CQC, NHS returns, business continuity planning).
Maintain effective filing and
document management systems (electronic and paper).
Support senior managers with
operational data collation and reporting.
Process and record invoices,
receipts, and purchase orders in line with practice procedures.
Maintain and update finance
spreadsheets and assist with monitoring budgets.
Support the Finance Manager
with reconciliations and preparation of financial reports.
Assist with payroll
administration and financial submissions under the supervision of the Finance
Manager.
Manage and apply clinical
templates to ensure business continuity and patient care.
Provide frontline support to
onsite clinical staff with template-related issues.
Liaise with third-party
providers delivering clinical cover.
Person Specification
Qualifications
Essential
- Degree in business, finance, management, or related subject (recent graduates encouraged to apply)
Desirable
- AAT Level 2/3 or willingness to study towards a finance qualification.
- Business/administration qualification (e.g. NVQ/Apprenticeship).
Personal Qualities
Essential
- Motivated to learn and develop in operations/finance.
- Flexible and willing to support a variety of tasks
- Professional, reliable, and able to work with discretion.
- Confident to ask questions and seek guidance when needed.
- Resilient and able to work under pressure.
Skills
Essential
- Strong IT skills, including MS Office & Outlook
- Proficient in using spreadsheets and databases
- Excellent written and verbal communication
- Able to maintain confidentiality and accuracy
- Effective organisation and time management skills
- Ability to adapt quickly and effectively to change in a fast-paced environment.
Desirable
- Analytical and problem-solving skills.
- Familiarity with NHS-specific systems
- Experience using finance systems.
Experience
Essential
- Previous admin or customer service experience.
- Experience of working with data or financial information (can include university assignments or placements).
Desirable
- Experience of supporting managers or projects.
- Experience of preparing reports or monitoring compliance.
- Experience of working in a healthcare or regulated environment.
Person Specification
Qualifications
Essential
- Degree in business, finance, management, or related subject (recent graduates encouraged to apply)
Desirable
- AAT Level 2/3 or willingness to study towards a finance qualification.
- Business/administration qualification (e.g. NVQ/Apprenticeship).
Personal Qualities
Essential
- Motivated to learn and develop in operations/finance.
- Flexible and willing to support a variety of tasks
- Professional, reliable, and able to work with discretion.
- Confident to ask questions and seek guidance when needed.
- Resilient and able to work under pressure.
Skills
Essential
- Strong IT skills, including MS Office & Outlook
- Proficient in using spreadsheets and databases
- Excellent written and verbal communication
- Able to maintain confidentiality and accuracy
- Effective organisation and time management skills
- Ability to adapt quickly and effectively to change in a fast-paced environment.
Desirable
- Analytical and problem-solving skills.
- Familiarity with NHS-specific systems
- Experience using finance systems.
Experience
Essential
- Previous admin or customer service experience.
- Experience of working with data or financial information (can include university assignments or placements).
Desirable
- Experience of supporting managers or projects.
- Experience of preparing reports or monitoring compliance.
- Experience of working in a healthcare or regulated environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
