Job summary
This
is a development role suitable for an apprentice, providing the opportunity to
gain skills and experience in operations and finance while completing an
approved apprenticeship qualification. The post-holder will receive training
and support to carry out a range of administrative and organisational duties.
If you are highly motivated, can work with initiative, have excellent communication & IT skills, the ability to work as part of a team, or autonomously then we would love to hear from you.
Main duties of the job
The Operations & Finance Apprentice will support the day-to-day running of the practice by assisting with administrative, operational, and financial tasks. This includes helping to process invoices, maintain records, support compliance activities, and contribute to reports and data management. Working alongside experienced staff, the apprentice will gain hands-on experience in business administration and finance while completing a recognised qualification.
About us
Newgate Medical Group (NMG) is a welcoming & busy single practice Primary Care Network (PCN) with over 30,000 patients. We are a large Practice. We have an established team of 9 GP Partners & a host of varied health professionals including pharmacists, nurses, ANP's, PA, Paramedics, Social Prescribing link workers, care co-ordinators & a large admin team. We offer a supportive team environment, training, pension and good holiday package for the right candidate.
We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team.
This is an exciting time to join the team as we have plans to develop a new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further.
Job description
Job responsibilities
Support day-to-day operational
functions to ensure smooth running of the practice.
Assist with maintaining and
updating operational logs, including contracts, service level agreements,
insurance policies, and subscriptions.
Support compliance and
regulatory submissions (e.g. CQC, NHS returns, business continuity planning)
under supervision.
Learn to maintain effective
filing and document management systems (electronic and paper).
Assist senior managers with
collecting and preparing operational data for reports.
Learn to process and record
invoices, receipts, and purchase orders in line with practice procedures.
Support the Finance Manager
with basic finance tasks such as spreadsheet updates and monitoring budgets.
Assist with simple
reconciliations and routine reporting under supervision.
Provide basic support with
payroll administration and financial submissions under the guidance of the
Finance Manager.
Assist with the management and
application of clinical templates to ensure business continuity and patient
care.
Provide frontline support to
onsite clinical staff with template-related issues (with training).
Assist in liaising with
third-party providers delivering clinical cover.
Support meeting preparation,
including agendas, minutes, and follow-up actions.
Assist with facilities and
estates management tasks (e.g. utilities, maintenance contracts, equipment
servicing).
Contribute to business
continuity updates and supporting documentation.
Job description
Job responsibilities
Support day-to-day operational
functions to ensure smooth running of the practice.
Assist with maintaining and
updating operational logs, including contracts, service level agreements,
insurance policies, and subscriptions.
Support compliance and
regulatory submissions (e.g. CQC, NHS returns, business continuity planning)
under supervision.
Learn to maintain effective
filing and document management systems (electronic and paper).
Assist senior managers with
collecting and preparing operational data for reports.
Learn to process and record
invoices, receipts, and purchase orders in line with practice procedures.
Support the Finance Manager
with basic finance tasks such as spreadsheet updates and monitoring budgets.
Assist with simple
reconciliations and routine reporting under supervision.
Provide basic support with
payroll administration and financial submissions under the guidance of the
Finance Manager.
Assist with the management and
application of clinical templates to ensure business continuity and patient
care.
Provide frontline support to
onsite clinical staff with template-related issues (with training).
Assist in liaising with
third-party providers delivering clinical cover.
Support meeting preparation,
including agendas, minutes, and follow-up actions.
Assist with facilities and
estates management tasks (e.g. utilities, maintenance contracts, equipment
servicing).
Contribute to business
continuity updates and supporting documentation.
Person Specification
Qualifications
Essential
- GCSE Mathematics & English (Grade C/4 or above)
Desirable
- Business/administration qualification at level 2
Experience
Desirable
- Previous admin or customer service experience.
- Experience of working with data or financial information (can include university assignments or placements).
- Experience of supporting managers or projects.
- Experience of preparing reports or monitoring compliance.
- Experience of working in a healthcare or regulated environment.
Skills
Essential
- Strong IT skills, including MS Office & Outlook
- Proficient in using spreadsheets and databases
- Excellent written and verbal communication
- Able to maintain confidentiality and accuracy
- Effective organisation and time management skills
- Ability to adapt quickly and effectively to change in a fast-paced environment.
Desirable
- Analytical and problem-solving skills.
- Familiarity with NHS-specific systems
- Experience using finance systems.
Personal Qualities
Essential
- Motivated to learn and develop in operations/finance.
- Flexible and willing to support a variety of tasks
- Professional, reliable, and able to work with discretion.
- Confident to ask questions and seek guidance when needed.
- Resilient and able to work under pressure.
Person Specification
Qualifications
Essential
- GCSE Mathematics & English (Grade C/4 or above)
Desirable
- Business/administration qualification at level 2
Experience
Desirable
- Previous admin or customer service experience.
- Experience of working with data or financial information (can include university assignments or placements).
- Experience of supporting managers or projects.
- Experience of preparing reports or monitoring compliance.
- Experience of working in a healthcare or regulated environment.
Skills
Essential
- Strong IT skills, including MS Office & Outlook
- Proficient in using spreadsheets and databases
- Excellent written and verbal communication
- Able to maintain confidentiality and accuracy
- Effective organisation and time management skills
- Ability to adapt quickly and effectively to change in a fast-paced environment.
Desirable
- Analytical and problem-solving skills.
- Familiarity with NHS-specific systems
- Experience using finance systems.
Personal Qualities
Essential
- Motivated to learn and develop in operations/finance.
- Flexible and willing to support a variety of tasks
- Professional, reliable, and able to work with discretion.
- Confident to ask questions and seek guidance when needed.
- Resilient and able to work under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
