Job summary
The Dispenser is primarily responsible for issuing medication to patients who are eligible for prescriptions to be dispensed by the clinical staff working from Littlebourne Surgery and for supporting repeat prescribing and other tasks across our surgeries.
This role is part time working 17.5 hours per week and includes:
Working closely with the team in our purpose-built dispensary in Littlebourne
Processing prescriptions and dispensing medication accurately
Participating in quality processes and learning from near misses and errors
Dealing with queries from clinicians and other practice staff
Explaining compliance to patients and dealing with queries
Working with the dispensary and practice IT systems
Supporting the wider practice team such as assisting with repeat prescribing and reception duties
Contributing to ideas for quality improvement in systems and processes
Main duties of the job
See attached job description for the main duties
The successful candidate will:
hold a suitable qualification, NVQ2 in Pharmacy Services as a minimum
display the professionalism expected of the role
have experience of working in primary care
display the highest levels of discretion, tact and confidentiality
be able to develop good rapport with patients
have a caring & compassionate communication style when dealing with patients
be able to demonstrate good organisational and IT skills
have a keen eye for detail
be able to work under pressure when required
able to prioritise your work appropriately
be able to develop and maintain effective assurance systems
work flexibly with the wider practice team supporting prescribing activities and other tasks
About us
Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000 patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.
We aim to:
provide high quality clinical care
meet our patients needs
act with integrity and complete confidentiality
be courteous, approachable, friendly and accommodating
ensure we provide safe and effective services and environments
to put patient care at the centre of what we do
to maintain a motivated and skilled workforce
use feedback, monitoring and auditing to continuously improve our services
treat all patients and staff with dignity, respect and honesty
Date posted
28 February 2024
Pay scheme
Other
Salary
£11.75 to £13.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1309-24-0003
Job locations
Littlebourne Surgery
Court Hill
Littlebourne
Canterbury
Kent
CT3 1TX
Employer details
Employer name
Canterbury Medical Practice
Address
Littlebourne Surgery
Court Hill
Littlebourne
Canterbury
Kent
CT3 1TX
Employer's website
https://www.canterburymedicalpractice.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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