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Hub Administrator

Vine Surgery Partnership

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This job is now closed

Job summary

We are looking for a compassionate, super organised administrator to join our Primary Care Network and Mendip Integrated Health and Wellbeing, West Mendip Hub teams.

You will be a great listener as a lot of the work will be on the phone. If you are solution focused and have a can-do attitude, then please apply.

The successful applicant will work as part of the hub team covering administration duties.

Main duties of the job

Answering patient calls and dealing with enquiries.

Supporting the hub nurse, care co-ordinators and discharge reviewer.

About us

Mendip Integrated Health and Wellbeing, West Mendip Hub covers 5 GP Surgeries in Glastonbury, Street and Wells.

Working from offices at Vine Health Park, Street.

The Hub works as a multi-disciplinary team with close working relationships with the West Mendip Primary Care Network and Health Connections Mendip.

Date posted

21 August 2023

Pay scheme

Other

Salary

£10.50 an hour

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A1305-23-0017

Job locations

Mendip Integrated Health and Wellbeing

West Mendip Hub

Vine Health Park

Somerset

BA16 0ET


Job description

Job responsibilities

Answering patient calls and enquiries.

First level social prescribing.

Update patient records following all patient contacts.

Covering for sickness and annual leave for colleagues.

Relaying messages for other members of the hub team.

Receive, sort and distribute post and incoming emails.

Photocopying/scanning as requested.

Assisting in the compilation of statistics.

Job description

Job responsibilities

Answering patient calls and enquiries.

First level social prescribing.

Update patient records following all patient contacts.

Covering for sickness and annual leave for colleagues.

Relaying messages for other members of the hub team.

Receive, sort and distribute post and incoming emails.

Photocopying/scanning as requested.

Assisting in the compilation of statistics.

Person Specification

Experience

Essential

  • Recent work in a busy office environment.
  • Familiarity with office equipment.
  • Face to face customer experience.
  • Operating booking/appointment systems.
  • Good level of computer literacy.

Desirable

  • Previous NHS or General Practice experience.
  • Familiarity with booking systems.
Person Specification

Experience

Essential

  • Recent work in a busy office environment.
  • Familiarity with office equipment.
  • Face to face customer experience.
  • Operating booking/appointment systems.
  • Good level of computer literacy.

Desirable

  • Previous NHS or General Practice experience.
  • Familiarity with booking systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Vine Surgery Partnership

Address

Mendip Integrated Health and Wellbeing

West Mendip Hub

Vine Health Park

Somerset

BA16 0ET


Employer's website

https://www.vinesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Vine Surgery Partnership

Address

Mendip Integrated Health and Wellbeing

West Mendip Hub

Vine Health Park

Somerset

BA16 0ET


Employer's website

https://www.vinesurgery.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Hub Nurse

Jacqui Cross

jacqui.cross@nhs.net

01458553025

Date posted

21 August 2023

Pay scheme

Other

Salary

£10.50 an hour

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A1305-23-0017

Job locations

Mendip Integrated Health and Wellbeing

West Mendip Hub

Vine Health Park

Somerset

BA16 0ET


Supporting documents

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