PCN Digital Health Coach

Job description

Job responsibilities

Supporting and implementing community based digital work, which will include providing one to one and group support to patients. This will include working alongside other digital champion/connector roles within local communities and learning from peers within other local primary care networks

Regular attendance at Digital Cafes within local communities, working closely with Health Connectors who will refer patients for support with getting online, using healthcare apps and accessing free devices

Assist patients with access to their digital health record via the NHS App, whilst ensuring appropriate data protection measures are applied

Record data on our clinical system, ensuring coding is in line with national and local requirements, and ensuring digital work can be measured and evaluated

Working collaboratively with other members of team to develop new digital projects and ideas.

Develop links and partnership working with local and national partners such as businesses, councils, charities, and other individuals or groups

Take part in community engagement and awareness raising events with a focus on current digital projects and opportunities

Produce communications which promote and evaluate our digital enablement work in a format which is suitable for social media, newsletters and website content, and wider system sharing and learning

Maintaining professional and personal development

This post requires flexible working and scheduled working patterns to ensure service provision

Person Specification

Qualifications

Essential

• 5 GCSEs at A-C or equivalent, including Maths and English

Desirable

• Degree or other qualification in relevant area

Experience

Essential

• Experience of working with people one-to-one and in groups to deliver training
• Be able to evidence examples of data collection and evaluating projects and writing reports for different audiences
• History of partnership or collaborative working and of building relationships across a variety of organisations

Desirable

• Previous work with or understanding of the healthcare sector and Voluntary, Community and Social Enterprise (VCSE) sector

Knowledge & Skills

Essential

• Good capability with software applications and aptitude to learn new systems quickly, and teach others
• Excellent communication skills both verbal and non-verbal, 1:1 and with groups, and good written skills
• Ability to organise, plan and prioritise on own initiative, including when under pressure, to meet deadlines and achieve targets

Personal Qualities / Other

Essential

• Ability to actively listen, empathise with people and provide person-centred support in a non-judgemental way
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Willingness to work flexible hours when required to meet work demands. This may include some evening and weekend working
• Holds a current driving licence and able to travel across the PCN area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Vine Surgery Partnership

Address

Hindhayes Lane

Street

Somerset

BA16 0ET

Employer's website

https://www.vinesurgery.nhs.uk/ (Opens in a new tab)