Medical Receptionist

Job description

Job responsibilities

To deliver comprehensive reception services in the GP partnership, including:-

Receipt of all telephone calls and practice visitors in an appropriate manner, responding to their need courteously, efficiently and correctly in line with practice procedures and guidelines.

Use of SystmOne GP clinical system prescription generation, on-line services, medical record management including scanning, e-filing, GP2GP, Choose and Book, any software in use within the Practice.

Medical records - ensure the GP/Clinical team are supported during their surgery/clinic sessions consulting rooms kept orderly, desk-top stocks maintained, message-taking/relaying, refreshments, chaperoning, etc.

Maintenance - including coding and practice documentation, processing of emails, e-communications

Use of computer systems in accordance with practice guidelines adhering to data-entry and information governance procedures.

Responsible for security of equipment/premises/information/drugs/consumable items, as required (in line with practice guidelines).

Maintain orderliness within the surgery in terms of tidiness and personal conduct

Manage waiting patients/visitors.

Follow health & safety working practices.

Involvement and support to the practice team and associates as appropriate: team meetings, joint initiatives, etc as required.

Contribute to the development of administration processes and guidelines, as appropriate.

Any other duties which can be reasonably expected of a receptionist.

To undertake training/elearning and development opportunities as required of the role

Person Specification

Knowledge and Skills

Essential

• Communication Skills (Written & Oral)
• Organisational Skills
• Computer literacy
• Customer Service Skills
• Codes of Confidentiality Awareness
• Health & Safety Awareness

Experience

Essential

• Knowledge of SystmOne
• Experience working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Kakoty Practice

Address

170 Sheffield Road

Barnsley

South Yorkshire

S70 4NW

Employer's website

https://thekakotypractice.nhs.uk/ (Opens in a new tab)